Business Process Modelling (Coursera)

https://www.coursera.org/learn/business-process-modelling

Learn to capture and optimize business processes using specialized diagrams. Convert insights from stakeholder interviews and document analysis into concise and precise models. Understand various notations and select the best one for your needs. This comprehensive course covers process identification, capturing, documenting, and adapting models for different audiences. Ideal for process analysts, business analysts, solution architects, service & UX designers, and anyone interested in business p

Certified Business Analysis Professional™ (CBAP®) (CourseraSpecs)

https://www.coursera.org/specializations/certified-business-analysis-professional-cbap

Offered by Starweaver. Certified Business Analysis Professional (CBAP). IIBA-endorsed exam preparation course. 35 IIBA PDUs.

Customer Relationship Management (Coursera)

https://www.coursera.org/learn/customer-relationship-management

Customer Relationship Management (CRM) is a comprehensive course that explores various aspects of CRM, from data-driven strategies to customer segmentation and loyalty programs. The course is designed in three stages, each building upon the previous one, and includes self-paced learning with pre-recorded video lectures, exercises, and interactive quizzes. Real-world case studies and problem-solving exercises are introduced in the Intermediate and Advanced stages to simulate real CRM challenges.

Fundamentals of Business Analysis (Coursera)

https://www.coursera.org/learn/fundamentals-of-business-analysis

Learn the fundamental skills for becoming a Business Analyst, including understanding the role of business analysis in the organization, what makes a good business analyst, and gaining a collection of foundational skills used by all the BAs regardless of industry or level of seniority such as: applying analysis to determine the business needs, identifying the stakeholders, gathering and documenting different types of requirements, ensuring the solutions deliver the expected value. The course o

Lean Management Fundamentals (Coursera)

https://www.coursera.org/learn/lean-management-fundamental

The Lean Management Fundamentals course is designed to provide participants with a comprehensive understanding of Lean principles and practices. Lean management is a systematic approach that focuses on eliminating waste, optimizing processes, and creating value for customers. This course will equip participants with the knowledge and skills to apply Lean methodologies in their organizations, leading to improved efficiency, productivity, and customer satisfaction. Throughout the course, particip

Personal Productivity, Time Management and Prioritization (Coursera)

https://www.coursera.org/learn/personal-productivity-time-management-and-prioritization

The "Personal Productivity & Time Management" course offers a comprehensive guide to enhance learners' productivity and time management skills. Emphasizing the crucial role of organization, the course covers various aspects, including workspace arrangements, task management, and time prioritization, enabling learners to strike a balance between daily responsibilities and long-term goals. The course begins by focusing on workspace organization and its impact on concentration and efficiency. It t

Relationship Management and Business Development (Coursera)

https://www.coursera.org/learn/relationship-management-and-business-development

Welcome to the "Relationship Management and Business Development" course! Building and managing relationships is a crucial skill set for driving business growth and development. In this course, you will learn effective strategies to identify, cultivate, and nurture relationships with clients, stakeholders, and business partners. Throughout the course, we will explore essential topics such as networking, rapport building, and effective communication in a business context. You will develop the sk

Stakeholder Management (Coursera)

https://www.coursera.org/learn/stakeholder-management

This course offers a comprehensive overview of stakeholder management approaches and techniques. It combines useful theoretical models with practical advice and recommendations. You will learn the best practices, tools, and techniques for managing stakeholder relationships. The course will teach you the key skills in identifying and analyzing stakeholders, understanding their needs and expectations, planning collaboration, and helping stakeholders navigate organizational change. The course

Verbal Communications and Presentation Skills (Coursera)

https://www.coursera.org/learn/verbal-communications-and-presentation-skills

Welcome to the " Verbal Communications and Presentation Skills" course! Effective communication skills are vital in both professional and personal spheres. Imagine the confidence and comfort you would feel when communicating with colleagues, bosses, customers, prospects, or clients. This course empowers you to develop the necessary skills to become a proficient communicator. Designed with hyper-efficient methods, this course equips you with all the essential tools to interact confidently with c