AI for Everyday Life (Coursera)

https://www.coursera.org/learn/ai-for-everyday-life

This course takes the mystery generative artificial intelligence (gen-AI) and explains its uses straightforward language for people who want to use it in their everyday lives. Knowing how to describe and use generative AI effectively is an Important skillset to successfully engaging in all types of personal communication, from social media posts to emails and blogs. Learners will gain a clear understanding what generative AI is and learn the fundamental skills required to use gen-AI ethically

AI for Grant Writing (Coursera)

https://www.coursera.org/learn/ai-for-grant-writing

Discover the future of grant writing with a new short course from Kennesaw State University on "Leveraging Generative AI for Grant Writing," This innovative course is designed for adult learners who want to transform their grant writing skills by harnessing the power of generative AI. The course begins with a solid foundation in prompt engineering—an essential technique for crafting precise and effective instructions to AI assistants like ChatGPT. Learners will be guided through the Rhetorica

Customer Centricity as Competitive Advantage - Jagdish Sheth (Coursera)

https://www.coursera.org/learn/customercentricity

This course suggests why companies should be customer centric. Customer centricity provides a number of competitive advantages including revenue growth and cost reduction. The key concept is customer lifetime value (CLV) For example, a typical household spends more than $500,000 over 15 years at nearby grocery stores. Customer centricity is important, but most organizations struggle to implement it properly. This is due to internal operations, processes, and most importantly, cost accounting sys

Cybersecurity Awareness for Everyone (CourseraSpecs)

https://www.coursera.org/specializations/cybersecurityzarenessforeveryone

Offered by Kennesaw State University. Cybersecurity awareness is for everyone.. Learn about your online tools and how to use them safely.

Cybersecurity: Protecting your Information at Home (Coursera)

https://www.coursera.org/learn/csafe-protecting-your-information-at-home

Cybersecurity is essential for everyone who uses information or communications technologies. Whether it is a computer, tablet, or smartphone, if it is connected to a network, learn about the technical infrastructure that connects it to the Internet. The objectives of this course are: -Understand the elements of home computing. -Recognize the steps needed to secure the home computing environment. -Explain how to secure the use of email. -Recognize and protect against Web browsing threats.

Developing a Leadership Framework (Coursera)

https://www.coursera.org/learn/developing-leadership-framework

This course offers seasoned and up-and-coming leaders a clear, concise overview of the challenges of organizational leadership and practical strategies for improving as leaders. The lessons are structured around essential leadership responsibilities, including defining leadership, understanding what it is not, and understanding how to construct a leadership framework utilizing the elements of the 4D Leadership Development Framework. In addition, articles, self-evaluation forms, discussion post

Leading and Developing Top Talent (Coursera)

https://www.coursera.org/learn/leading-and-developing-top-talent

This course offers seasoned and up-and-coming leaders a clear, concise overview of hiring for team culture, the concepts and practices of building a productive environment for remote and hybrid teams, and leading organizational strategies, which begins with developing a strategic plan, creating SMART goals, and determining the most critical key performance indicators or metrics to manage and measure the plan’s success. Studies have shown that leading and developing talent includes creating a cul

Leading Organizational Change (Coursera)

https://www.coursera.org/learn/leading-organizational-change

One of the most challenging problems facing leaders today is navigating change. This course presents a framework for managing change in your team, department, or organization. In this course, participants will understand the fundamentals of change, how to make change happen, and how to evaluate the outcomes. Additionally, the course content discusses creating a change management team and specifies individual roles and responsibilities to communicate the need for change successfully. While provid

Managing Customer Expectations with Jagdish Sheth (Coursera)

https://www.coursera.org/learn/customer-centricity-with-jagdish-sheth-course-4

With growing age, income, and ethnic diversity, customer expectations are also becoming more diverse. Therefore, it is becoming difficult to satisfy all customers with growing but divergent expectations. This course, taught by Professor Jagdish Sheth, 2020 Padma Bhushan Award winner for Literature and Education, suggests shaping customer expectations is as, if not more, important than exceeding customer expectations. There are three strategies to manage customer expectations: abandon the custome

Professional Selling: Step 2 - Prepare Like a High-Performer (Coursera)

https://www.coursera.org/learn/professional-selling-step-2

Foundational Skills and Knowledge Required of High Performing Salespeople. This course takes the mystery out of prospecting and establishing needs. Learners will gain a clear understanding of the prospecting process and the fundamental skills required to build lasting, long-term, trusting relationships with customers. Participants in Course Two will gain skills in understanding their product's value, identifying good prospects, maximizing the sales funnel, improving conversion ratios, creating a

Professional Selling: Step 3 - Become a High-Performer (Coursera)

https://www.coursera.org/learn/professional-selling-step-3

Foundational Skills and Knowledge Required of High Performing Salespeople. This course takes the mystery out of sales call preparation, execution, and follow up. Learners will gain a clear understanding of the sales process and the fundamental skills required to build lasting, long-term, trusting relationships with customers. Participants in Course Three will gain skills in planning a sales call from beginning to end while also seeking out opportunities to connect with the prospect. Important to

The Foundations of Cybersecurity (Coursera)

https://www.coursera.org/learn/foundations-cybersecurity

In order to manage the cybersecurity function business, you must first understand its language and its environment. This course covers the foundations of cybersecurity, including threats and vulnerabilities as well as the tools, technologies, and strategies used to manage it. After completing this course, a learner will be able to: ● Define key concepts and terminology in Cybersecurity ● Identify threats to cybersecurity ● Identify strategies to identify and remediate vulnerabilities in inform