Introduction to Technical Support (Coursera)

Technical Support (IT) Case Studies and Capstone (Coursera)

Interacting with Customers (Coursera)

IT-поддержка Google (CourseraSpecs)

Google IT Support (CourseraSpecs)

Google IT Support (Deutsch) (CourseraSpecs)

Apoio Técnico de TI da Google (CourseraSpecs)

CVS Health Call Center Customer Service (CourseraSpecs)

CVS Health Retail Customer Service (CourseraSpecs)

Generative AI: Transform Your Customer Support Career (Coursera)