An Introduction to Consumer Neuroscience & Neuromarketing

Copenhagen Business School via Coursera

Go to Course: https://www.coursera.org/learn/neuromarketing

Introduction

## Course Review: An Introduction to Consumer Neuroscience & Neuromarketing on Coursera In today’s fast-paced world of marketing and consumer behavior, understanding the underlying psychological and neurological mechanisms that influence consumer choices is becoming increasingly essential. Enter "An Introduction to Consumer Neuroscience & Neuromarketing," a groundbreaking course offered on Coursera that delves into the intricate relationship between neuroscience and consumer decision-making. ### Course Overview This course is designed to answer essential questions about consumer behavior: How do we make decisions? What factors influence our attention? And to what extent are these processes conscious or unconscious? Over the duration of the course, participants are introduced to the fundamental methods and concepts of consumer neuroscience and neuromarketing, equipping them with the knowledge necessary to analyze and apply these principles in real-world contexts. ### Syllabus Breakdown The course is structured into thoughtful modules, each focusing on distinctive aspects of consumer neuroscience: 1. **What is Neuromarketing all About?** - The first module lays the groundwork by defining key concepts and methods in neuromarketing. Participants explore traditional approaches to consumer analysis while gaining insights into how neuroscience can enhance these frameworks. 2. **Attention & Consciousness** - This module dives deep into the brain's attention mechanisms and consciousness, highlighting how they impact consumer behavior. Understanding these aspects is vital for marketers seeking to capture audience engagement effectively. 3. **Sensory Neuromarketing** - Here, learners investigate how various senses influence consumer perceptions and decisions. The module explores strategies to optimize marketing communications using sensory elements, providing a multi-dimensional approach to consumer engagement. 4. **Emotions & Feelings, Wanting & Liking** - Emotions play a critical role in consumer preferences. This module unpacks the dual nature of emotional responses—both conscious and unconscious—inviting participants to consider how these factors shape consumer choices. 5. **Learning & Memory** - Focusing on the cognitive dimensions of consumer behavior, this module discusses how different types of memory influence brand perception and decision-making. An interview with Prof. Richard Silberstein provides valuable insights from an industry expert on the impact of neuromarketing. 6. **Neuroethics and Consumer Aberrations** - The final module tackles the ethical implications of neuromarketing and examines problematic consumer behaviors like shopaholism and digital dependencies. Interviews with recognized experts in the field shed light on the legal and ethical considerations of applying neuroscience in marketing. ### Learning Experience The course presents a rich blend of theoretical knowledge and practical insights, accompanied by engaging visuals and relevant case studies. The mix of interviews with industry professionals adds depth to the learning process, providing firsthand accounts of contemporary issues and advancements in neuromarketing. Participants can expect not only to acquire knowledge but also to participate in critical discussions regarding the ethical responsibilities marketers hold while employing neuroscience in their strategies. ### Recommendation I highly recommend "An Introduction to Consumer Neuroscience & Neuromarketing" for anyone interested in the fields of marketing, psychology, or consumer behavior. Whether you're a marketing professional aiming to refine your strategies or a student looking to expand your understanding of consumer dynamics, this course offers invaluable insights and practical knowledge. By the end of the course, you will not only understand how the human brain influences purchasing decisions but also appreciate the ethical nuances involved in consumer marketing today. This course is not just an educational opportunity; it’s a chance to reframe your perspective on marketing strategies in an ever-evolving digital marketplace. Enroll today to harness the power of neuroscience in your marketing endeavors and gain a competitive edge in understanding consumer behavior!

Syllabus

What is Neuromarketing all About?

We first need to define the field – what are the key concepts, what are the key methods and reasons for employing neuroscience to study consumers and communication effects? In this module, we will introduce the topic and how some specific studies provide key insights into what neuroscience has to offer in relationship with more traditional methods.

Attention & Consciousness

In the second module of this course we are turning to the functions of the brain, and we will first focus on attention and consciousness. This module will focus on some key concepts in attention and consciousness.

Sensory Neuromarketing

In this module we will have contents filled on the topic of sensory neuromarketing. How are our senses affected differently as consumers? What can you do to organise your communications to better use all the senses? How does the brain actually use the senses? What tools do we have for assessing the use of senses, and how they affect consumers?

Emotions & Feelings, Wanting & Liking

In this module, everything is about emotions and feelings, and the relationship between emotions and preference. As we will see, our minds have a dual side: a conscious and an unconscious response and motivation, which are crucial to understanding consumer preference and choice. Indeed, unconscious emotional responses may turn out to be driving consumer choice to the same - or even larger - degree than conscious feelings. Are conscious feelings a mere after-the-fact rationalization upon conscious choice?

Learning & Memory

This module will focus on Learning & Memory. We will determine not only that there are multiple kinds of memory, but that they also serve multiple purposes. If anything, learning is the vehicle we need to understand the most in consumer behaviour. What causes memory, and can we be affected unconsciously by our memories? How can we measure memory effects, and what is the relationship between brand equity and the brain? This module, we also have an interview with Prof. Richard Silberstein, who shares his view on neuromarketing and consumer neuroscience. Prof. Silberstein is the Founder and chairman of the neuromarketing company Neuro-Insight (http://www.neuro-insight.com/).

Neuroethics and Consumer Aberrations

This module, we will focus on both the ethics of neuromarketing, as well as aberrant consumer behaviours. We see that consumer choice can sometimes become the centre focus on a person's life, be it pathological gambling, "shopaholism" or digital dependencies. This module, we will focus on some of these issues, and combine them with the ethical aspects that we face when talking neuro. This module we also end off with two interviews: one with Prof. Jan Trzaskowksi at the CBS, who is working on marketing and the law, where we discuss what the ethical and legal aspects of neuromarketing is. As you will see, Jan has a very particular take on this that I am sure you will find interesting. Our second interview is with Carl Marci, who is the Co-Founder and Chief Science Officer of Innerscope Research (http://innerscoperesearch.com/) on his background and their take on neuromarketing and consumer neuroscience.

Overview

How do we make decisions as consumers? What do we pay attention to, and how do our initial responses predict our final choices? To what extent are these processes unconscious and cannot be reflected in overt reports? This course will provide you with an introduction to some of the most basic methods in the emerging fields of consumer neuroscience and neuromarketing. You will learn about the methods employed and what they mean. You will learn about the basic brain mechanisms in consumer choice, a

Skills

Consumer Behaviour Marketing Consumer Neuroscience Neuromarketing

Reviews

Very interesting and detailed study of consumer behavior. The concepts were understandable and many new things, methods and concepts were explained in this course. It was really helpful.

Great course if you are a beginner in the domain of neuromarketing. Explained in a very simple language. Will definitely recommend it to anyone who wants to start learning about neuromarketing

Really interesting topic. Up and coming area of study important to learn about what drives consumer behavior and what works with marketing using various measuring tools to gage valid data.

Thomas has the rare ability to explain the difficult concepts in relatively simple terms. I think that this course provides a good introduction on consumer neuroscience for beginners.

Thoroughly enjoyed the course. A total new dimension for me, as far as marketing in concerned. Very well organized and demonstrated by the Instructor. The reference will help me in further studies.