Negotiation, Mediation, and Conflict Resolution - Capstone Project

Go to Course: https://www.coursera.org/learn/negotiation-project

Introduction

### Course Review: Negotiation, Mediation, and Conflict Resolution - Capstone Project In today’s fast-paced and often contentious world, effective negotiation and conflict resolution skills are essential. The "Negotiation, Mediation, and Conflict Resolution - Capstone Project" course on Coursera is a vital resource that synthesizes foundational knowledge and practical applications in these areas. This course is designed for those who have completed prior modules in the ESSEC “Negotiation, Mediation, and Conflict Resolution” specialization and are eager to deepen their expertise. #### Overview and Learning Objectives This capstone project serves as a culmination of the skills and concepts learned in previous courses, providing a unique opportunity to apply theoretical knowledge in practical scenarios. The course emphasizes real-world application through a structured approach to negotiation and mediation techniques. As you progress, you'll synthesize your understanding while honing your analytical and practical skills. #### Course Syllabus Breakdown 1. **Capstone Project Overview:** The course begins with an overview of what you can expect throughout the capstone experience. This module sets up clear expectations regarding planning, assessment tasks, and evaluation criteria. The foundational assessment in this section requires you to explain a negotiation, ensuring you start off on the right foot. 2. **Eye of the Expert: Analyzing a Negotiation:** This module encourages you to anchor your insights in a well-structured analysis using the three dimensions of People, Problem, and Process, along with the 10-point model introduced in earlier modules. This analytical framework equips you to critically evaluate negotiations, a crucial skill for any aspiring mediator or negotiator. 3. **Let's Practice a Negotiation:** Here, you will actively engage in a negotiation exercise that involves role-playing as one of two negotiators. This hands-on experience allows you to mobilize the knowledge and skills you've acquired, reinforcing your learning. The requirement to review a peer's negotiation adds an additional layer of learning through constructive feedback. 4. **What If It Had Been a Mediation?:** In the closing module, the focus shifts from negotiation to mediation, a key distinction in conflict resolution strategies. You’ll not only practice preparation for mediation but will also open a mediation meeting between two conflicting parties. This experiential learning opportunity allows you to solidify your skills in managing conflict and facilitating dialogue. #### Recommended Prerequisites Before enrolling in this capstone project, it is advisable to complete the three prerequisite MOOCs: **Negotiation Fundamentals** and the **Cross-Cultural Negotiation** module. These foundational courses provide essential tools, concepts, and methodologies that will enrich your performance in the capstone project. #### Why You Should Enroll The "Negotiation, Mediation, and Conflict Resolution - Capstone Project" course is highly recommended for anyone serious about mastering negotiation and mediation skills. Here are a few compelling reasons to enroll: - **Practical Application:** The course offers a hands-on approach, allowing you to practice real-life scenarios, enhancing your readiness for the professional world. - **Expert Insights:** Access to seasoned practitioners and their strategies, as well as peer reviews, fosters collaborative learning. - **Career Advancement:** Proficiency in negotiation and mediation is a valuable asset in various professions—be it business, law, or social work—equipping you with skills that can lead to career advancements. #### Conclusion In summary, the "Negotiation, Mediation, and Conflict Resolution - Capstone Project" course on Coursera is an excellent platform for those looking to integrate theory with practice in conflict resolution. By participating in this capstone, you will not only enhance your negotiation skills but also gain confidence in mediating complex conflict situations. So, if you're ready to elevate your expertise, this course is a robust next step in your professional development journey. Enroll today and become the skilled negotiator and mediator that today’s conflicts demand!

Syllabus

Capstone project overview

This module aims to give you an overview of this MOOC and to present the following elements: the overall planning of the MOOC, the work you have to do, how you will be evaluated. At the end of the week, you will realize your first assessment: explain a negotiation.

In this module, you will demonstrate your analytical skills. To do this, you will use the 3 dimensions (People, Problem, Process) and the 10-point model described in the first MOOC. If necessary, we offer a reminder of these concepts.

In this assessment, we'll introduce you to a negotiation exercise involving two negotiators. You will have to mobilize the knowledge and skills acquired in negotiation. To pass the lesson, you need to complete 1 of 2 choices and then, review your peers. Enjoy !

This last module is an opportunity to practice your negotiation skills. To be more specific, you will need to focus on two points. First, you will practice on how to be prepared before a mediation. Then, you will have to open your first mediation meeting in the presence of two conflicting parties.