L'excellence opérationnelle en pratique

Go to Course: https://www.coursera.org/learn/excellence-operationnelle

Introduction

**Course Review: L'excellence opérationnelle en pratique** **Introduction** In today's fast-paced business environment, the pursuit of operational excellence has become crucial for organizations striving to remain competitive and efficient. The Coursera course "L'excellence opérationnelle en pratique" offers a comprehensive exploration of key methodologies and tools aimed at achieving operational excellence. Covering concepts like Lean, Six Sigma, PDCA (Plan-Do-Check-Act), Kaizen, Just in Time, and Kanban, this course provides invaluable insights into fostering a culture of continuous improvement. **Course Overview** The course emphasizes that operational excellence extends beyond just a toolkit; it's a mindset and a culture. Originating from Japan, the techniques discussed in this course have gained global recognition for their effectiveness in enhancing quality and driving continuous improvement within organizations. **Syllabus Breakdown** 1. **Les principes de l'Excellence Opérationnelle (EO)**: This module lays the groundwork by defining operational excellence. It explores fundamental principles such as vision and core values, along with tools for deploying objectives like Hoshin Kanri. This section is essential for anyone looking to establish a solid foundation for operational excellence within their organization. 2. **Les méthodes d'amélioration**: Focusing on improvement methods, this module introduces foundational principles such as PDCA and Kaizen. Participants will learn to differentiate between simple and complex problem-solving methods and understand the steps involved in tackling these issues. This segment is particularly beneficial for professionals involved in process analysis and improvement. 3. **Les outils**: Here, participants will be introduced to essential tools of operational excellence including the seven wastes, Value Stream Mapping (VSM), 5S, Just in Time, Kanban, and Poka Yoke. The practical application of these tools will be emphasized, enabling participants to identify their usage and anticipated benefits within their own environments. This module is a toolbox for practitioners eager to implement continuous improvement strategies immediately. 4. **Le Management**: This module delves into the managerial aspects of operational excellence. It highlights the manager's role, exploring essential competencies through concepts like Gemba Walk and daily management of excellence operations. This module equips managers with the knowledge needed to identify success factors in implementing operational excellence practices. **Review** The course is exceptionally structured, dividing complex concepts into digestible modules that facilitate learning. The instructors present the content engagingly, combining theory with practical applications and real-world examples. This blend of academic rigor and practical insights makes the course suitable for both beginners and experienced professionals alike. One of the standout features is the emphasis on the cultural aspect of operational excellence. Understanding that excellence is not just about tools but a commitment to continuous improvement is a critical takeaway that differentiates this course from many others. The blend of methodologies and tools, backed by a managerial perspective, provides a well-rounded understanding for learners. **Recommendations** I highly recommend "L'excellence opérationnelle en pratique" for anyone looking to deepen their understanding of operational excellence. Whether you're an aspiring manager, a process improvement professional, or simply interested in enhancing your organization’s efficiency, this course provides the knowledge and tools necessary to make a significant impact. Moreover, the insights gained from this course can be applied across various industries, making it a valuable investment in your professional development. By adopting the principles taught in this program, you’ll be better equipped to drive change and foster a culture of continuous improvement within your organization. In conclusion, "L'excellence opérationnelle en pratique" on Coursera is a definitive course that combines theoretical understanding with practical application, making it an excellent choice for professionals committed to achieving operational excellence.

Syllabus

Les principes de l'Excellence Opérationnelle (EO)

Grâce à ce module, vous allez être en mesure de définir l’excellence opérationnelle. Vous allez en découvrir les grands principes comme la vision et les valeurs et disposerez ensuite d’outils de déploiement d’objectifs comme le hoshin kanri.

Ce module se concentre sur les méthodes d’amélioration. Vous y verrez les principes fondateurs de l’excellence opérationnelle comme le PDCA et le kaizen. Vous apprendrez ensuite à distinguer les méthodes de résolution de problèmes simples et complexes et à identifier les étapes de résolution de ces problèmes.

Dans ce module, les outils fondamentaux de l’excellence opérationnelle vont vous être présentés : les 7 gaspillages, la VSM, les 5S ou encore le Juste à Temps, le Kanban et le Poka Yoke, entre autres outils classiques et spécifiques. Vous serez alors apte à reconnaître l’utilisation de ces outils dans votre environnement et à identifier les bénéfices attendus de chacun d’entre eux.

Ce module va vous permettre d’appréhender le management de l’excellence opérationnelle en mettant en perspective le rôle du manager. Vous reconnaîtrez alors les compétences du manager de l’excellence opérationnelle au travers du Gemba Walk, du développement des compétences ou encore du management quotidien de l’excellence opérationnelle. Vous aurez alors la capacité d’identifier les facteurs de succès d’une démarche d’excellence opérationnelle.