Diversity and inclusion in the workplace

ESSEC Business School via Coursera

Go to Course: https://www.coursera.org/learn/diversity-inclusion-workplace

Introduction

### Course Review: Diversity and Inclusion in the Workplace on Coursera In today's globalized world, the importance of diversity and inclusion in the workplace cannot be overstated. Coursera's course, "Diversity and Inclusion in the Workplace," expertly navigates the nuances surrounding these vital concepts. This course takes participants on an enlightening journey, shedding light on entrenched assumptions, broadening perspectives, and equipping learners with actionable strategies to leverage diversity for enhanced organizational performance. **Course Overview** Diversity is not merely a statistic—it's a complex tapestry of identities, experiences, and perspectives that can significantly influence workplace dynamics. The paradox presented by diversity lies in the duality of its promise and challenges. This course aims to unravel this paradox by enabling learners to see and appreciate differences while also addressing the biases that can arise from them. Throughout the course, learners will not only grasp the importance of diversity and inclusion but also explore how to effectively manage it. By the end of the course, participants will have acquired critical skills to channel the potential of diversity, driving innovation and improving overall performance in their organizations. **Syllabus Highlights** 1. **Hi Diversity!** In the introductory module, students embark on their learning journey by getting familiar with fundamental diversity concepts and their relevance to the workplace. This module provides a historical backdrop, elucidating how diversity and inclusion have evolved in management. Key metrics concerning five distinct diversity categories are examined, alongside the significant challenges organizations face to foster an inclusive environment. 2. **Categorization and Diversity Perceptions** This module dives into the cognitive aspects of diversity, exploring how social categorization influences perception and reaction. By understanding the cognitive processes that govern interactions in a diverse environment, learners develop the tools needed to analyze their responses and improve their engagement with differences in the workplace. 3. **Disrupting with Diversity** Moving beyond individual perceptions, this module addresses organizational practices. Here, learners uncover methods to mobilize the disruptive potential of diversity. The focus shifts to examining how diversity can challenge conventional thought processes and broaden understanding, preparing participants to apply these insights to real-world diversity cases in their organizations. 4. **Diversity and Inclusion around the World** In the final module, participants virtually explore global diversity initiatives, evaluating their effectiveness and impact. Engaging with various international diversity and inclusion best practices fosters a global mindset, equipping learners with the critical thinking skills necessary to identify and adopt such practices in their own contexts. **Why I Recommend This Course** The "Diversity and Inclusion in the Workplace" course is not only rich in content but is also thoughtfully designed to facilitate personal growth. The combination of theoretical insights with practical applications ensures that learners can relate course material to real-world scenarios. The engaging structure encourages self-reflection, a vital component for anyone tapped into the dynamics of workplace interactions. Moreover, the course is delivered by esteemed professionals in the field, enhancing the value of the learning experience. Discussion forums and peer interactions further enrich the experience, fostering a community where diverse perspectives can be shared and appreciated. Whether you are an HR professional, a team leader, or someone simply looking to understand and contribute to a more inclusive workplace, this course is highly recommended. It equips you with not only knowledge but also the tools to act as an advocate for diversity and inclusion in your organization. In conclusion, if you are eager to embark on a transformative learning journey that equips you with the skills to foster a more inclusive workplace, look no further than Coursera’s "Diversity and Inclusion in the Workplace." Embrace the challenge, engage with the material, and unlock the full potential of diversity for your career and your organization.

Syllabus

Hi Diversity!

Welcome to the start of your learning journey! In this first module, you will start to familiarise yourself with diversity concepts and their relevance in the workplace. First, you will learn about why diversity and inclusion are important for firms, and about the historical development of diversity and inclusion in management. Next, you will be introduced to key diversity-related concepts and issues. Then, you will discover facts and figures for five diversity categories and the challenges that firms are facing to promote the inclusion of these diversity elements into the workplace. By the end of this module, you will have a clear understanding of diversity concepts and their application to different diversity categories.

Categorization and Diversity Perceptions

Now that you have a solid understanding of diversity and inclusion concepts, this second leg of the learning journey is all about you within an increasingly diversified social context. This module introduces you to how cognitive processes such as social categorization impact what we see and how we react to our social environment. It will help you understand your own and others' perceptions and reactions to difference. By the end of this module, you will have acquired conceptual tools and experiential data in order to analyse your reactions in social interactions in the workplace.

Disrupting with Diversity

In the previous module, you honed in on your diversity reflexes by first understanding categorization processes, then applying them to your own experiences. In this module, you will go from the individual to the firm setting, and explore the diversity processes that we encounter in organizations. You will be introduced to a method for mobilizing the disruptive force of diversity by building on the self-knowledge that you have acquired in the previous session. You will see how diversity can be leveraged to make us think about how we think, and how it can help us to expand our perceptions and understanding. By the end of this module, you will grasp the challenges of implementing inclusion in the workplace and be able to apply the cognitive method to a diversity case.

Diversity and Inclusion around the World 

Well done! You are almost there! In this final leg of your learning journey, you will travel to different countries around the world to find out what diversity and inclusion initiatives are being implemented, and to think about their impact. You will also have the opportunity to describe a diversity and inclusion best practice, and thereby develop your skills to look for diversity information in the workplace, to identify diversity and inclusion best practices, and to become more aware of the different inclusion initiatives that are in your professional environment.

Overview

Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.

Skills

Reviews

Enjoyed the peer review and peer group discussions it made the course more enjoyable. It brings thoughts, opinions, and views of others to see other sides of the case reviews within the course.

I really enjoyed this course. It challenged me to try and think differently. I also liked the global context with case studies from around the world. Thank you.

This was an interesting course that gave me a deeper understanding of diversity and inclusion in the workplace globally. I believe the content needs to be refreshed and statistics updated.

I learned a lot in this course including information about myself as well as many different aspects of diversity and inclusion throughout many countries. I thoroughly enjoyed this course.

I really learned a lot, both from the modules, and also from reading about other people's experiences and case studies. Thank you for an interesting, thought-provoking course!