Crisis Communications

IESE Business School via Coursera

Go to Course: https://www.coursera.org/learn/crisis-communications

Syllabus

Module I: Crisis Communications

Upon completion of this module, learners will be able to recognise the unique characteristics of different crises and how to respond accordingly.

Module II: Intervening in a Crisis

Upon completion of this module, learners will have discovered how to apply personal ethical rules to facilitate relationships between journalist and corporate communicators.

Communicating with Presence Specialization Conclusion

As our specialization draws to a close, we say goodbye. We have explored persuasive communications, the role of the media, and crisis management, enhancing our understanding of effective communication. With gratitude for the knowledge gained, we embark on new journeys, equipped with skills to navigate the complexities of communication.