West Virginia University

     

Account Management & Sales Force Design (Coursera)

https://www.coursera.org/learn/account-management

The first course in the Sales Operations/Management Specialization, Account Management & Salesforce Design aims to introduce learners to a variety of sales methods. Students will gain knowledge on steps in strategic planning and sales management, responsibilities of a sales manager, kinds of sales operations, a recap of the personal selling process, and the concept of a buying center.

Compensation, Expenses and Quotas (Coursera)

https://www.coursera.org/learn/compensation-expenses-quotas

This course is the third part of the Sales Operations/Management Specialization. In it, we will discuss some of the financial aspects involved in managing a sales force. Students will learn about the options available for sales force compensation, the different types plans you can use to manage your sales expenses, and how you can use quotas to help your salespeople achieve goals.

Forecasting, Budgeting, Territories, Evaluation and Legal/Ethical Issues (Coursera)

https://www.coursera.org/learn/forecasting-budgeting-territories-evaluation

In the fourth part of the Sales Operations/Management Specialization, students will explore the purpose and methods for forecasting and budgeting in a management role. Next, we will learn how to develop territories and evaluate sales performance. Finally, we will explore the legal and ethical issues facing sales managers.

Forensic Accounting and Fraud Examination (Coursera)

https://www.coursera.org/learn/forensic-accounting

Everyday across the world, thousands of businesses are victimized by fraud. Who commits these bad acts? Why? And, how? In this course we are going to help you answer the questions: who commits fraud, why and how. We’ll also help you develop skills for catching them.

Sales Force Management (Coursera)

https://www.coursera.org/learn/sales-force-management

The second course in the Sales Operations/Management Specialization, Sales Force Management covers various aspects of hiring and personnel administration. Students will learn about job design and recruitment processes, tools of recruitment, the role of training in sales force development, and motivating salespeople to perform the tasks critical to an organization's success.

Sales Operations/Management (CourseraSpecs)

https://www.coursera.org/specializations/sales-operations

Offered by West Virginia University. Prepare Yourself for a Sales Management Career. Master knowledge and techniques to manage an effective ...

Sales Operations: Final Project (Coursera)

https://www.coursera.org/learn/sales-operations-final-project

In the final project for the Sales Operations/Management Specialization, learners will be asked to apply the knowledge they have obtained by performing a critical analysis of a real-world business. Learners are to select a business that has a sales function/operation. The learners are to identify the manager responsible for the sales function (typically called a Sales Manager) and interview this person on the sales management practices at this firm.

Today’s Music Industry (Coursera)

https://www.coursera.org/learn/music-industry

This course provides an engaging and methodical insight into the past and present cultural and commercial music industry developments, directions, and trends. It will equip the students with the knowledge and skills necessary to appreciate, understand and more productively participate in today’s music industry field.

Wood Science: Beyond Building (Coursera)

https://www.coursera.org/learn/wood-science

The central question of this course: “why study wood?” If “why study wood” is the question, one answer would be that it is the only raw material available to us that is truly renewable in human life span terms. Wood is as important to society today as it ever was, despite the development of many man-made substitute materials, changing resource availability, and the changing needs of society. Some items on the list of wood products stay the same (lumber, plywood and veneer for building construct