Customer Service Fundamentals (Coursera)

https://www.coursera.org/learn/customer-service-fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to bu

Data-Driven Decisions with Power BI (Coursera)

https://www.coursera.org/learn/data-driven-decisions-with-power-bi

New Power BI users will begin the course by gaining a conceptual understanding of the Power BI desktop application and the Power BI service. Learners will explore the Power BI interface while learning how to manage pages and understand the basics of visualizations. Learners can download a course dataset and engage in numerous hands-on experiences to discover how to import, connect, clean, transform, and model their own data in the Power BI desktop application. Learners will investigate reports,

From Excel to Power BI (Coursera)

https://www.coursera.org/learn/from-excel-to-power-bi

Are you using Excel to manage, analyze, and visualize your data? Would you like to do more? Perhaps you've considered Power BI as an alternative, but have been intimidated by the idea of working in an advanced environment. The fact is, many of the same tools and mechanisms exist across both these Microsoft products. This means Excel users are actually uniquely positioned to transition to data modeling and visualization in Power BI! Using methods that will feel familiar, you can learn to use Powe