Overview

IntroductionA manager is the most important member in an organisation who connects with the top management and understands the mission and vision of the organisation and translates the same to executable activities for the associates. If the manager is not efficient, the growth of the organisation is often affected.This course will help the practicing managers, aspiring managers and the management students to understand the important tools and techniques to become an extremely efficient manager.Course Structure0. Introductiona. Success for a managerb. Difference between efficient and effectivec. Tools to be covered in the coursed. Profile of the Trainer1. Understand the Role of an Efficient Manager (The Striking difference between the Boss and Manager)2. Measurement of Operational maturity and Level of Efficiencya. Operational Maturity for inputsb. Operational Maturity for Activitiesc. Operational Maturity for Outputd. Operational Maturity for Outcomee. Operational Maturity for Impactf. Operational Maturity for you as an efficient manager3. Compatibility Test for efficiency- Are you in right place and working the right job?4. Value chain and components of value chain5. Four components of Output (products/ services)a. Understanding the characteristics of products and servicesb. Understanding the need of the customerc. Understanding the demand and competition (4 S Model)d. Understanding the measurement and KPI (TRUE Indicators/ KPIs)6. Output and input Ratio7. The value creation Model- VEDA Matrix8. Input and managing Input Mix9. Art of doing ACTIVITIES to minimise the Cost (ACT Model)a. PACE Matrix10. Optimise Activities: Understanding and creating an effective Process

Skills

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