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Go to Course: https://www.udemy.com/course/supply-chain-and-operations/
Review of the Coursera Course: Supply Chain and Operations Performance Overview: The "Supply Chain and Operations Performance" course on Coursera is an excellent and comprehensive program designed to equip current and aspiring managers, engineers, consultants, and business analysts with the essential tools and principles of effective supply chain management and operations. Led by Laurence Gartside, a seasoned management consultant with a background in manufacturing, engineering, and management from the University of Cambridge, this course offers an MBA-style learning experience that focuses on practical applications and strategic thinking. Course Content and Highlights: The course covers a broad spectrum of topics necessary for mastering business operations. Starting from the big picture of supply chain and operations, it dives into critical areas such as value creation, costs, productivity, customer satisfaction, employee engagement, inventory management, cash flow optimization, and risk resilience. One of the standout features is its emphasis on understanding key business performance metrics and how to leverage them to improve overall business success. Participants will learn to analyze and improve various operational dimensions, from reducing waste and costs to enhancing customer and employee experiences. The modules on variation, flexibility, resilience, and risk are particularly valuable, providing practical approaches to dealing with uncertainty—an essential skill in today's volatile market environment. The course also explores broader supply chain considerations like safety, compliance, innovation, and relationship management, giving learners a holistic view of supply chain excellence. Who Is It For? This course is ideal for new or aspiring managers, engineers, business analysts, and consultants who want to understand the fundamentals of supply chain and operational performance. It’s especially beneficial for those looking to take a leading role in their organization by defining and driving operational success. The content is practical and strategically oriented, making it suitable for professionals eager to unlock their organization’s operational potential. Why Recommend: I highly recommend this course for anyone serious about advancing their knowledge of business operations. The materials are well-structured, delivered by an expert, and focus on real-world application. By the end of the course, participants will be equipped to measure, analyze, and improve key aspects of their supply chain and operational processes—skills crucial for making a tangible impact in their organizations. In summary, "Supply Chain and Operations Performance" offers a valuable blend of theoretical insight and practical tools, making it an excellent investment for professionals aiming to excel in operations management and supply chain leadership. Take control of your career and your business by enrolling in this comprehensive course—it’s a step toward becoming a true operations leader.
Master the tools and principles of Supply Chain and Operations Performance to have an "impact" on your business's operations - manufacturing, services, industrial operations and production.Equip yourself to take a leading role in your workplace - defining and driving performance and business success.Understand the fundamental dimensions of business operations and the core tools and essential approaches to improve them. Become the authority in your team on improving the supply chain and operational systems in your businessThis MBA style course on "Supply Chain and Operations Performance" will prepare and empower you to make a real difference in your organization. This course is for the new or aspiring manager, the ambitious engineer, high flying consultant, the hands-on planners and the practical business analysts. Business operations come in all shapes and sizes with a host of unique challenges, but the fundamentals of running successful and efficient operations all contain the same fundamentals. Without a grasp of these, no manager can apply the core principles or techniques of business operations management, strategy, design and improvement.Take control of your career and equip yourself to understand the real nature of business operations and how you can be the key to unlock their potential!About Laurence GartsideLaurence Gartside is a management consultant and business operations coach with a master's degree in manufacturing, engineering and management from the University of Cambridge. He has consulted for and led numerous major improvement projects for companies around the world and is the founder of Rowtons Training.Full Course Contents1. Perspective - The Big Picture Basics of supply chain and operationsTop-level business performance metricsContribute to overall business financial performanceAreas of supply chain and operations success2. Value, Output and CostsOutput and valueCosts and wasteProductivity and efficiency3. Customer & Employee Experience Customer satisfaction and the "Net Promoter Score"Delivery, order fulfillment and stockoutsEmployee satisfaction and engagement4. Inventory, Investment & Capital Capital employed and inventory investmentInventory turnover and "Days Inventory Outstanding"5. Cash flowCash flow managementMeasuring cash flow with the "Cash Conversion Cycle"6. Variation, Flexibility, Resilience and RiskDealing with variation and uncertainty of supply and demandDemand forecasting accuracyFlexibility, resilience and riskImproving supply chain and efficiency7. Wider Supply ChainSafety, compliance, innovation and growthEvaluating customer and supplier performanceBuilding relationships with customers and suppliers8. ConclusionDelivering success in your supply chain and operationsTake control! Boost your career and your business! Start learning today!