Overview

This course will cover the foundations of professional communication, goal setting, and management. You will understand components and concepts that will put you ahead of your colleagues.We go through;What is communication - breaking down the components of the audience, message, and mediumRunning effective meetings - understanding what is required, before during, and afterHow to communicate through different mediums - telling a story, structure, consistency, clarity as well as design and approachGoal Setting - hierarchy of your career and how you can utilise this knowledge to support your growthProviding and receiving feedback - Rather than giving feedback with the Sh%t sandwich approach, we cover a new structure. SIC -> Situation, Impact, Change an approach for providing feedback to those around you that empower them enabling them to develop.Managing ambiguity - hard tasks are ambiguous, how can you manage them, structure them and come to an outcome, ultimately solving the problemSpeaking up on risks - day to day you will come across issues, risks, and concerns how do you effectively communicate those to the people that need to knowThe course concludes with a summary, takeaway actions, and further reading.Please reach out if you have any questions or concerns, happy to discuss. I am also always looking to improve this course so please provide feedback.

Skills

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