Overview

Welcome to our all-inclusive Slack Certified Consultant Practice Exam course, designed to help you master the essential Slack skills, concepts, and best practices needed to pass the exam with confidence.In this course, you will learn: + Delivery and Migration (17%)Understand Slack delivery best practices.Define roles and responsibilities between Slack, Partner, and client on an engagement.Understand the end to end migration process and gain ability to lead client migrations.Plan and complete pre-migration activities (scheduling, user clean up, comms, etc.).Execute a migration (migration status, migration issues, coordination with the client and Slack).+ Discovery (10%)Articulate the value of Slack.Research background information on the client's organization and the ways they are currently working.Ask thoughtful questions about existing Slack experience and future goals.Finalize vision statement and success metrics for engaging Slack Services.Ask thoughtful questions about existing Slack security and policies as well as desired future state.+ Grid Design (15%)Leverage discovery outputs to inform initial grid design recommendations.Understand grid design best practicesDesign and articulate feasible grid design options for your client.Support grid design final sign-off.+ Policies and Settings (22%)Enable org and workspaces stakeholders to align and agree on settings.Understand the administrative roles within Slack and their permissions for Slack settings.Enable Org and Workspace Owners to use analytics dashboard.Provide guidance and requisite setup of identity management settings in Slack.Guide clients through key org level security settings.Understand Slack compliance capabilities.Recommend launch configuration for clients' channel management settings.Explain Slack Connect configuration settings for your client's needs.Provide guidance on app approval and the recommended settings.+ Channel Strategy (10%)Articulate channel basics and best practices.Educate client on the purpose and importance of a channel naming convention.Introduce Slack use cases to client.Educate client on Slack workflows (onboarding workflow, stand up workflow).+ Governance Structure (Owner and Admin Roles) (8%)Identify the governance team and help assign roles.Facilitate admin support model discussions (for example: request/help/approvals process flows).Based on a client scenario, identify and advise on critical admin processes and workflows that can be migrated to Slack.+ Learning and Enablement (18%)Provide an overview of the Slack experiential learning approach.Design a tailored curriculum and create a learning plan for the client's admins.Design a tailored curriculum and create a learning plan for client's users.Create learning materials to support Slack learning curriculum.Prepare an experiential learning environment for live formats.Facilitate and execute Slack learning curriculum.Troubleshoot common Slack issues for users.Recommend a Slack rollout communication plan and enable the client to execute the plan.

Skills

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