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via Udemy |
Go to Course: https://www.udemy.com/course/servicenow-upgrade/
Certainly! Here's a detailed review and recommendation of the Coursera course on ServiceNow upgrades: --- **Course Review and Recommendation: ServiceNow Upgrades (Intermediate Level)** If you're looking to deepen your understanding of ServiceNow upgrades, this intermediate-level course on Coursera is an excellent choice. Designed for professionals with basic familiarity with ServiceNow, this concise yet comprehensive course offers valuable insights into the upgrade process using the latest Vancouver version within the Next Experience UI. **Course Overview** With a total duration of approximately 2 hours, the course is divided into four well-structured sections. It effectively covers crucial topics related to ServiceNow upgrades, including: - The importance of upgrades and their necessity - Understanding ServiceNow release cycles and different versions - How to raise an upgrade request - Step-by-step upgrade planning and the Upgrade Planning Checklist - Navigating release notes effectively - Cloning instances and raising clone requests - Managing Data Preservers and Excludes table lists - Understanding Skipped Logs and strategies to address them - Tips to minimize skipped logs during upgrades The course's primary focus is to equip students with practical knowledge to plan, execute, and troubleshoot upgrades confidently. **Strengths** - **Concise and Content-Rich:** The course delivers a lot of valuable information in a brief format, making it ideal for busy professionals seeking a quick yet thorough overview. - **Latest Version Focus:** Using the Vancouver version and Next Experience UI ensures that the content is relevant and up-to-date. - **Interactive Learning:** The Q&A section encourages engagement, allowing students to clarify doubts and share experiences. - **Continuous Improvement:** The instructor commits to updating the course based on student feedback, making it a learning resource that evolves with industry needs. **Recommendations** - **Prerequisites:** A basic understanding of ServiceNow administration and navigation is recommended to maximize learning. - **Ideal for:** ServiceNow administrators, ITSM professionals, and system analysts looking to strengthen their upgrade procedures and best practices. **Final Verdict** I highly recommend this course to anyone involved in ServiceNow administration who wants to master the intricacies of upgrades efficiently. Its focused content, practical approach, and ongoing enhancements make it a valuable addition to your professional development portfolio. Feel free to participate in the discussions and provide suggestions—your feedback can help improve this already excellent course further. --- If you'd like, I can help you craft a shorter summary or personalized learning plan based on this review!
This is an Intermediate level training course for ServiceNow. With a duration of about 2 hours, split into 4 sections, the course covers the topics related to UpgradesFor the instructions in this training course, the latest Vancouver Version is used and the whole training will be in the latest Next Experience UIWe cover the key topics related to Upgrades - Why do we need to upgrade?Release cycles in ServiceNowDifferent versions so far releasedHow do you raise an Upgrade requestSteps to follow while upgrading - Upgrade Planning ChecklistKnow how to go through the release notesWhat is a clone and how to raise a Clone requestWhat are Data Preservers and Excludes table listWhat are Skipped Logs and how to action themSteps to minimize the skipped logsThis course is a short, crisp, and full-of-content course regarding the upgrade. Feel free to post your question in the Q & A section and I will respond as early as possible.Finally, I would like to inform you that this course will be in continuous improvement. So, if you have any suggestions to add more content related to ServiceNow upgrades. I will be happy to add them.I recommend that the student has basic knowledge of Administration, especially navigating through the system and also the basics about why we use ServiceNow.