Overview

Exam Purpose and AudienceThe 'ServiceNow CIS-PA' Quebec Delta exam certifies that a participant has successfully understood the new features offered in the Quebec Release and how these interact with existing functionality. This course helps you familiarise yourself with the exam format and structure and practice your knowledge in a simulated exam environment.Exam Scope Architecture and Deployment List the Performance Analytics solution components Define Deployment Tasks and Sequence Identify Common Use Cases Recognise Personas and Stakeholders Configure Indicators and Indicator SourcesConfigure Source Conditions and Facts Tables Distinguish between Indicator Types Define Indicator Configuration Properties Create Aggregation Scripts Configure Breakdowns and Breakdown Sources Configure Breakdown Sources Perform Breakdown Mappings Create Breakdown Matrix and apply Exclusions Create Scripts for Scripted Breakdown Mappings Configure Bucket Groups Data Collection Define the Data Collection Process Flow Configure Collection Configuration Properties Fine-Tune and Troubleshoot Collection Data Visualisation Build Performance Analytics Widgets Configure and apply Interactive Filters Choose the Appropriate Visualisation Create Dashboards and Manage Access Manage Dashboard Performance Administration and Solutions Manage Configurations using the Admin Console Accelerate deployment with Content Packs Perform Diagnostics and Troubleshooting Configure SpotlightExam PreparationThe 'ServiceNow CAS-PA' Delta exam is a non-proctored, timed exam consisting of approximately 10 questions. The Delta exam is designed to test on the specific topic area of the certification in three main areas:New features and functionalityUpdated or changed features and functionalityDeprecated featuresSource MaterialsDelta exam questions are based on the Quebec Release Notes and product documentation that describe the updates to this release's products and features.This course should not be considered an official study or exam material and should only be used to practice for the Delta exam.Question Formats and ResponsesMultiple Choice (single answer):For each multiple-choice question on the exam, there are at least four possible responses. You should review the response options and select the one response that most accurately answers the question.Multiple Select (select all that apply):For each multiple-select question on the exam, there are at least four possible responses. You should review the response options and select all responses that accurately answer the question. The question will state how many responses should be selected._____Disclaimer: This course is not affiliated with or endorsed by ServiceNow. ServiceNow® is a registered trademark of ServiceNow, Inc. All other trademarks are the property of their respective owners.

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