Overview

The "SAP Certified Application Associate - SAP Sales Cloud 2111" certification exam confirms the candidate's essential understanding of SAP Cloud for Customer administration and demonstrated expertise in SAP Sales Cloud. This certification attests that the candidate possesses the foundational knowledge necessary for an application consultant role and can practically apply the associated skills under the guidance of a seasoned consultant in a project setting.The certification course encompasses inquiries in the following areas:1. User Management and Notification Process (> 12%) - Perform tasks related to employee, business role, and user maintenance. - Establish data restrictions. - Configure notification processes, conditions, and workflows.2. Sales Contracts, Quotation, and Sales Order Management (> 12%) - Set up contracts linked to previous documents. - Create document flows and determine pricing. - Configure quotation functions (creation, product recommendations, etc.). - Set up sales order functions (creation, product recommendations, etc.).3. Master Data (Account, Contact, Product, and Pricing) - Define and configure pricing components for pricing determination. - Define various account groups and contact relationships.4. Data Migration and Integration (> 12%) - Use data migration templates and troubleshoot related issues. - Understand SAP pre-packaged integration scenarios and project management practices.5. Implementation Basics and Fine Tuning (8% - 12%) - Configure and administer SAP Sales Cloud. - Recognize fine-tuning timelines and dependencies. - Tailor solutions to meet customer requirements.6. Reporting (8% - 12%) - Use MS Excel with SAP Sales Cloud reports. - Identify custom report components and interactive dashboards.7. Lead and Opportunity Management (8% - 12%) - Set up lead distribution and opportunity functions.8. Personalization and Extensibility (< 8%) - Implement personalization and extensibility options.9. Sales Planning and Forecasting (< 8%) - Create and update sales target plans. - Generate and submit forecasts.10. Visit Planning and Execution (< 8%) - Set up activity planning and execution with surveys and tasks.11. Territory Management (< 8%) - Establish territory hierarchy and determine territory rules.

Skills

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