Overview

Salesforce Certified Sales RepresentativeOffered by CertCraft InstituteThe Salesforce Certified Sales Representative course from CertCraft Institute prepares learners to demonstrate practical knowledge across the entire sales cycle-from discovery and engagement to closing and post-sale follow-up. This course is aligned with the official Salesforce certification exam and focuses on customer-centered selling strategies, pipeline management, and cross-functional collaboration.Learners will gain the skills to apply proven sales methods while using Salesforce tools to manage leads, opportunities, and account relationships more effectively.Who This Course Is ForThis course is for individuals who:Work in sales roles and want to apply structured selling techniquesSupport customer engagement, prospecting, deal strategy, and long-term valueUse Salesforce to manage the sales process and customer relationshipsAre preparing to take the Salesforce Certified Sales Representative certification examRecommended background: 6 months to 3 years of experience in a sales representative roleWhat You'll LearnBy completing this course, students will be able to:Guide discovery and research to build tailored sales plansEngage with customers through each stage of the sales cyclePresent solutions, manage objections, and gain commitment to close dealsTrack pipeline activity, apply forecasting insights, and contribute to customer successThe course also covers communication techniques, account planning, value selling, and time management-all critical for long-term success in a sales role.About the Certification ExamSalesforce Certified Sales Representative ExamFormat: 60 multiple-choice questions + up to 5 unscored itemsTime limit: 105 minutesPassing score: 70%Version: Based on Winter '24 releaseRegistration fee: $200 USD (plus applicable taxes)Retake fee: $100 USD (plus applicable taxes)Delivery: Online or at a testing center (proctored)References allowed: None (closed book)Prerequisites: NoneNote: Some unscored questions may be included to test future content. These do not impact your score.

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