Overview

About the Salesforce Certified Hyperautomation Specialist CredentialThe Salesforce Certified Hyperautomation Specialist credential validates the ability to build and manage hyperautomation solutions using Salesforce and MuleSoft tools. Candidates are assessed on their ability to implement end-to-end automation using technologies such as Anypoint Platform, Anypoint Exchange, Composer, Robotic Process Automation (RPA), Flow, and Flow Orchestration.This certification is intended for professionals who lead or contribute to projects that connect systems, automate processes, and orchestrate tasks across platforms.Who This Credential Is ForThis certification is for individuals who:Build and deploy automation solutions using Salesforce and MuleSoft toolsWork across the full lifecycle of hyperautomation projects-from design to deliverySupport business process optimization through integration, orchestration, and task automationUse automation components and templates for reuse and scalabilityCommon roles include:DevelopersArchitectsSenior AdministratorsConsultantsKey Knowledge and ResponsibilitiesSuccessful candidates should be able to:Design and implement hyperautomation solutions following lifecycle best practicesBuild and manage APIs using MuleSoft Anypoint Platform for integration and automationReuse automation components via Anypoint ExchangeAutomate business workflows using MuleSoft ComposerAutomate repetitive, human-centric tasks using MuleSoft RPABuild and manage logic with Salesforce FlowCoordinate multi-step processes using Flow OrchestrationNot Required for This CertificationCandidates are not expected to have:Advanced knowledge of REST API architecture or network protocolsExperience with RPA bot clustering, tuning, or high availability setupProficiency in test automation, TDD, or deployment automationExperience with procedural programming languages (e.g., Java, C#, JavaScript)Financial planning, ROI analysis, or project management expertiseExam DetailsNumber of questions: 60 multiple-choice + up to 5 unscored questionsTime limit: 90 minutesPassing score: 70%Version: Aligned with Spring '24 releaseRegistration fee: $200 USD (plus taxes)Retake fee: $100 USD (plus taxes)Delivery: Online or in-person via proctored examMaterials allowed: None (closed book)Prerequisites: NoneSome exams may include unscored questions used for future exam development. These do not affect your score.Exam OutlineThe Salesforce Certified Hyperautomation Specialist Exam measures a candidate's knowledge and skills related to the following objectives. Candidates should be able to build common hyperautomation solutions with Salesforce and MuleSoft automation tools.Employ best practices when using hyperautomation: 20%Given a scenario, identify the correct tools to use for a hyperautomation solution.Model suitable tests and create data to test an end-to-end hyperautomation solution.Implement key common design patterns for communicating between Salesforce, Anypoint, Composer, and RPA.Employ typical fault handling approaches for each tool involved in the hyperautomation process.Identify scenarios and techniques for reuse.Identify velocity of development based on hyperautomation tools and use case complexity.Use Composer to automate data integrations in a hyperautomation project: 12%Given a scenario, connect systems using a Composer flow and connectors, and map and retrieve data in action steps.Given a hyperautomation scenario, implement the appropriate flow controls including If/Else blocks and For Each loops.Given a hyperautomation scenario, transform data using number, string, and date functions and formulas.Test Composer flows to ensure they work as expected.Design, build, and manage MuleSoft RPA processes used in hyperautomation: 17%Evaluate an RPA process in MuleSoft RPA Manager.Perform general RPA process development tasks including designing, building, and testing RPA processes.Deploy RPA processes.Monitor and troubleshoot RPA processes.Use Salesforce Flow to build hyperautomation workflows: 13%Given a hyperautomation scenario, build the appropriate flow using Salesforce Flow.Work with Einstein Bots to automate customer service.Create tests for record-triggered flows with Flow Testing.Given a scenario, connect Salesforce flows with other APIs.Identify the basics of Salesforce flows that are applicable to hyperautomation implementation.Use Anypoint platform to deliver, and manage APIs in a hyperautomation project: 15%Describe composable building blocks (that is, APIs/Specs) and how to consume them in a hyperautomation implementation.Summarize Anypoint Platform hyperautomation capabilities and high-level components.Describe Mule application deployment options.Use Anypoint Platform to monitor hyperautomation API endpoints: 7%Using hyperautomation best practices to determine how to manage APIs using basic endpoint configurations, proxy endpoint configurations, and policies.Describe Anypoint Monitoring for applications and APIs.Use Anypoint Exchange to catalog (publish), share, discover, and reuse assets: 8%Publish assets to private and public Anypoint Exchanges.Test APIs using the Anypoint Exchange mocking service.Given a hyperautomation scenario, employ Anypoint Exchange best practices.Use Salesforce Flow Orchestrator to build parallel, multi-user, multi-step workstreams: 8%Combine multiple automated workflows into a coordinated process.Customize entry and exit conditions for evaluation flows.Assign interactive steps to groups or queues.Debug, deploy, and manage Flow Orchestration.

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