Overview

Management Operating System enables organisations to produce output in a manner that is not only efficient but also safe and reliable. It is about establishing standardised processes and systems, ensuring clarity in roles, responsibilities, and KPIs, and maintaining alignment throughout an organisation. Management operating systems can vary depending on their purpose and goals but most will still have core components that ensure a company excels in its operations. It is imperative that companies have staff who not only understand these components but have the skills to implement them.This course provides the skills necessary to ensure staff do the Right Work & Work the Right Way. Learn how to prioritise, set relevant and achievable KPI's both for the organisation and individuals, learn how to not only manage meetings, but when and who to have at those meeting and how to conduct Performance reviews that are respectful and conducive to a growth mindset.Section 1. Introduction to Management Operating SystemsSection 2. Establish and Cascade your KPI's a. KPI Management b. Input and output KPI'sSection 3. Meeting ManagementSection 4. How to conduct Performance DialoguesSection 5. Prioritisation - how to work instantly on the low hanging fruit a. Prioritise, prioritise and then prioritise b. Build a work planSection 6. Establish organisational rhythms and routines using Leader Standard WorkSection 7. Short answer questionsThis course will give you all the skills you need or help you refine your skills as you undertake key activities aligned to your organisations management operations system.

Skills

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