Overview

It is important to point out that you should have already studied the concepts in the official ITIL CDS book and use these simulations to review the content and test your knowledge.It is not enough just to study the contents of the book, it is also necessary to study the practice guides: Service desk, Incident management, Problem management, Knowledge management, Service level management, Monitoring and event management and Service integration and management. And this mock test covers them all.Try as many times as necessary until you reach a score of more than 80% on the exams. You can access the tests for life. (The real exam need 70% correct)I based myself on these tests to pass the test and I was successful.Each question comes with ONE answer. This practice test is a great tool to accelerate your certification success.Just like the real test, the practical test exams will last 1 hour and 30 minutes with 40 questions each with, and need 70% correct to pass. Level of thinking - Bloom's levels 2 & 3 - "Bloom's level" describes the type of thinking needed to answer the question. For Bloom's 2 questions, you need to show understanding of the concepts, methods and principles of CDS. For Bloom's 3 questions, you need to demonstrate application of these concepts, methods and principles of CDS, as well as information from the related practicesAfter completing each test, you will be able to review your answers.

Skills

Reviews