Overview

Numerous studies have proven that the most successful companies harness the collective wisdom of diverse teams. Your company's value is the sum total of the decisions it makes and executes. Developing the skills needed to be an inclusive and efficient facilitator is critical for leaders and managers who want to ensure that all voices are heard, diverse perspectives are valued, efficient meetings are run, and high-quality decisions are made.This course will give you practical skills, tactics, and tools to be an inclusive and efficient facilitator. You will learn how to handle tough situations and you will receive a clear roadmap for what to do before a meeting, during a meeting, and after a meeting. You will receive templates, checklists, and reference materials, along with exercises and quizzes to support your learning journey.The sections of the course include:Understanding key facilitation conceptsThe importance of your role as a facilitatorNormal group formation dynamicsPsychological safetyA facilitator's mindsetA facilitator's responsibilitiesHow to facilitate before the meetingGetting the right people thereManaging timeDefining the purpose and desired outcomeDefining roles and responsibilitiesSetting and sending a clear agendaSending advance information needed for consultationPrepping others to be successful in their rolesHow to facilitate during the meeting DefineHow the group will work togetherStructure of the meetingIssues for discussion and decision DeliberateMindset for participatory consultationDialogue skillsBody languageProblem-solving tools DecideWays to get to consensusWays to achieve consent DocumentMinutes Reporting outHow to facilitate after the meetingFollow-up techniquesTechniques for giving and receiving feedback How to facilitate tough situations Power imbalancesMicroaggressionsDominatingWithholdingHigh emotionLayli Miller-Muro has was CEO of a highly diverse organization for 20 years. Recognized for its sound management practices and inclusive consultative decision-making processes, under her leadership, the organization won the Washington Post Award for Management Excellence. She was named as one of Goldman Sachs's Top 100 Most Intriguing Entrepreneurs and Newsweek Magazine's 150 Most Fearless Women in the World. Layli is an author and frequent lecturer. Currently, she is a consultant helping purpose-driven corporations and leaders operationalize their values.

Skills

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