Overview

Ideal candidateThe ideal candidate has a minimum of 6-12 months of experience in designing and/or implementing foundational HPE solutions for customers with at least one, but preferably more than one of the following HPE technologies: cloud services, compute, storage, networking, and services. The candidate assists with the design and participates in the integration and administration aspects of foundational HPE solutions. They understand the high-level financial implications of the solution.Describe, differentiate, and apply IT industry trends, standard architectures, technologies, and cloud delivery modelsDescribe and differentiate IT Industry architectures and their appropriate use casesDescribe and differentiate IT Industry technologies and their use casesGather and analyze customer business and technical requirementsDiscover a customer's technical requirementsRecommend and position HPE offerings (solutions, products, and *services*) for customer use casesRecognize and position how HPE offerings provide the customer business value and an advantage in their industry.Compare and contrast the customer experience of Traditional HPE offerings, HPE GreenLake Core offerings, GLCS, and cloud-based management for components of a solution.Describe HPE GreenLake offerings and benefitsDescribe and differentiate traditional HPE solutions and offeringsArchitect and design an HPE solution based on customer needsGiven a customer workload/business requirement, select the appropriate delivery model or modelsGiven a customer requirement, identify whether the customer will benefit from HPE GreenLake cloud servicesGiven a set of customer requirements, select the appropriate HPE and 3rd party products and services for the solutionDesign a solution within the given constraints to meet customer technical objectivesDocument customer intent and solution designReview and validate a proposed designPresent and Demonstrate the solution to the customer and coordinate implementation planningDiscuss the solution with the customer's IT StaffPerform ongoing enhancements on a solution including upgrades, migration, optimization, etc.Compare a customer's existing architecture and capabilities to the customer's requirementsGiven a customer use case, help the customer plan for growth of their existing solutionInstall, configure, and upgrade HPE SMB solutions and their componentsPerform the physical installation processConfigure each solution and subsystemPerform changes on a customer's existing solution and/or its subsystemsTroubleshoot and repair HPE SMB solution componentsDescribe investigative steps and their importanceIdentify and describe troubleshooting tools and their use casesTroubleshoot issuesPerform repair/replace proceduresApply proactive maintenanceManage the HPE SMB solutionIdentify and describe management and administration tools and when to use themPerform Management and Monitoring tasksAdminister and Operate the solutions

Skills

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