Overview

This course addresses the reasons workshops and meetings fail to produce outcomes by providing a fail-safe methodology designed for those within organisations to ensure that workshops and meetings are both collaborative and productive.Part 1) Design and prepare for your sessionWe understand how to optimise your PC Setup You will work step by step through designing each session with POISED®, the six-step methodology that encompassesPurpose: we cover making sure the session is relevant to your client, organisation or partnersOutcomes: we will learn to define realistic and measurable outcomes for the session that achieve buy-in from participants and deliver business valueIdentify Questions: we will identify questions that if collectively answered by attendees, will deliver those outcomesStakeholders: we select attendees by their ability to answer questions or their power and interest to drive outcomesExercises: we leverage collaborative exercises that give everyone a voice and answer the questions in the most expedient and collaborative wayDetailed plan: we document a detailed logical plan for the session to ensure the session is robust and also to reduce the stress of facilitating on the dayPart 2) Leverage Microsoft Teams and Whiteboard Once your session is prepared, we will explore and understand how to leverage the array of collaborative features of Microsoft Teams and Whiteboard, including Setting up a Team meeting and tuning the meeting optionsSetting up a Whiteboard ahead of the sessionSharing content Presenting yourself professionallyRecording the sessionLive note taking with automated sharingOptimising sound and videoRaise hands feature and identifying noiseCollaborative cursors and "Follow me" to track and ensure engagementLeveraging built in templated or importing your ownSharing video in a whiteboardUsing Pens and perfect shapes to make the facilitation more professionalPart 3) Facilitate the session to provide a great attendee experience and ensure you achieve tangible outcomes by the end of the sessionWe will understand the specific skills to develop to facilitate a great session, covering aspects such asGreeting people effectively, building rapport, opening effectively, managing time, supporting people, maintaining energy, maintaining impartiality, providing clear instructions, dealing with difficult behaviour, leveraging conflict to get even better outcomes, priming attendees for progress post-session, closing the session effectively You will be able to run collaborative sessions that are focused, flow well, and provide an all-round great experience!Part 4) Post-session activityWe will go through the steps required to ensure momentum is not lost by yourself or other attendees on any post-session activities and how you can learn from each session in order to enhance your skills as a facilitator.

Skills

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