Overview

Are you still learning Microsoft Dynamics 365 CRM with an OLD User interface? Learn modern Dynamics 365 with updated Unified Interface.Learn HIGH demands skill Microsoft Dynamics 365 CRM step by step. This course is designed for Dynamics 365 CRM BEGINNERS and BUSINESS users. You will learn all CRM modules practically. Get complete knowledge on Marketing, Sales, Customer Service, Project Service and Finance, and Operations with flow automation.This course definitely helps you to get a NEW JOB or GROW your business.Learn how to use dynamics CRM to improve productivity by AI and Power platform automation.Learn how to use Dynamics 365 CRM to grow your business and manage business digitally.Learn how to get 360 views of your customers, understand customer needs and analyze customer data.Get complete knowledge on Sales, Marketing, Services, Finance & Operations, and Microsoft Flow.What you will learn:Introduction: What is Dynamics 365 CRM?Microsoft Dynamics 365 OverviewMarketing Module Overview of Marketing (Complete Guide)Marketing FlowMarketing core components How to design Marketing Pages?How to design Marketing Forms?How to design an email marketing campaign?How to create Marketing fieldsLearn the marketing scoring modelSales Module:Sales OverviewSales Key TerminologySales FlowSales LifecycleCreates Leads manually and bulkLeads Management LifecycleLeads Main SectionsCreate Opportunity in SalesCreate Quotes Create Orders from QuotesSales Goal OverviewCustomer Service Module:Service module overviewWhy customer Service module Key component Customer service lifecycleHow to create casesHow to convert activities t casesAssign cases to the queueExplore service dashboard Dynamics 365 Project Service Automation Module:Overview of Project Service management in Dynamics 365 CRM.Why Project Service Automation?Project Service Automation LifecycleProject Service Automation UI NavigationMicrosoft Finance and Operations (ERP) Microsoft Finance and Operations (ERP) OverviewDynamics 365 Finance and Operations UI NavigationCreate Purchase Order in Microsoft Finance and OperationsMicrosoft Power Automate introductionOverview of Microsoft Power AutomatePart 2-Pull the data from the Google sheet and create a lead in CRM using FlowPart 2-Pull the data from the Google sheet and create a lead in CRM using Flow

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