Overview

Whether your goal is to create you own process maps or you want to learn how to read them, this course will teach you all the skills you need to know to get you started with this KEY MANAGEMENT AND PLANNING TOOL. Process maps are valuable across all sectors, and they are instrumental in communicating what your team does and what you may require to be successful.We specially curated this course to teach you these four principle objectives:What is a process map and how is it useful for improvement?Read a process map to gain understandingHow do you develop a process map for the current and future stateOnce you have a process map what do you do with itWe will dive in depth for each of the points and show you a deeper understanding of how process maps can be used to generate success within your work. This course is designed for anyone and everyone, and it specifically meant for YOU!Upon course completion, you will be proficient in the following lessons that are critical to any project manager:How a process map flows from left to rightThe standard shapes that you'll want to include in your process mapHow a process map can narrow the scope of what you are looking atThe three versions of a process mapWhat it is perceived to beThe ‘as is' processWhat it should beHow to involve the right people to give you the correct ‘as is' informationWho to involve in the documentation process and what information you need to gatherCommon issues you may run into when doing improvement work and how to address themHow to use a process map to communicate with your team, leaders, and external stakeholdersThe different formats of a process map:Standard process flow chart and how to use symbols or colors to demonstrate defects or delaysAlternative path method and how to add data to your flow chart to add meaningDeployment or cross-functional map/flow chart/swim lane to show a clear visual representation of handoffs and relationships between individuals or groups involved in the processHow to the current and future state of a process map to show where you are and where you want to be in the futureAn assignment to apply in your worldExamples of process maps in a real world setting

Skills

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