Overview

Third Level Technology is proud to offer the CompTIA A+ 1102 (Core 2) Exam Course. TLT is the leading provider of CompTIA instruction on the Spotify platform and excited to begin offering our educational materials on Udemy!The CompTIA A+ Exam is a foundational IT certification consisting of two separate exams: Core 1 - 1101 & Core 2 - 1102. This course will cover A+ 1102 (Core 2) and review all of the Exam Objectives sequentially. It is recommended to have a copy of the A+ 1102 Exam Objectives as you go through this course.This course will cover the following topics and modules in sequential order:Module 1: Operating SystemsModule 2: SecurityModule 3: Software TroubleshootingModule 4: Operational ProceduresMODULE 1: OPERATING SYSTEMS1.1: Microsoft Windows - Identify basic features of Microsoft Windows editions.1.2: Windows Command Line - Given a scenario, use the appropriate Microsoft command-line tool.1.3: Microsoft Windows Features - Given a scenario, use features and tools of the Microsoft Windows 10/11 operating system (OS).1.4: Windows Control Panel - Given a scenario, use the appropriate Microsoft Windows Control Panel utility.1.5: Windows System Settings - Given a scenario, use the appropriate Windows settings.1.6: Windows Networking Features - Given a scenario, configure Microsoft Windows networking features on a client/desktop.1.7: Application Installations - Given a scenario, apply application installation and configuration concepts.1.8: Operating System Types - Explain common OS types and their purposes.1.9: OS Installs & Upgrades - Given a scenario, perform OS installations and upgrades in a diverse OS environment.1.10: Apple MacOS Settings - Identify common features and tools of the macOS/desktop OS.1.11: Linux OS & Commands - Identify common features and tools of the Linux client/desktop OS.MODULE 2: SECURITY2.1: Physical & Logical Security - Summarize various security measures and their purposes.2.2: Wireless Security Protocols - Compare and contrast wireless security protocols and authentication methods.2.3: Malware Types & Prevention - Given a scenario, detect, remove, and prevent malware using the appropriate tools and methods.2.4: Social Engineering - Explain common social-engineering attacks, threats, and vulnerabilities.2.5: Windows OS Security - Given a scenario, manage and configure basic security settings in the Microsoft Windows OS.2.6: Workstation Security - Given a scenario, configure a workstation to meet best practices for security.2.7: Mobile Device Security - Explain common methods for securing mobile and embedded devices.2.8: Data Destruction & Disposal - Given a scenario, use common data destruction and disposal methods.2.9: SOHO Network Security - Given a scenario, configure appropriate security settings on small office/home office (SOHO) wireless and wired networks.2.10: Browser Security - Given a scenario, install and configure browsers and relevant security settings.MODULE 3: SOFTWARE TROUBLESHOOTING3.1: Windows OS Troubleshooting - Given a scenario, troubleshoot common Windows OS problems.3.2: PC Troubleshooting - Given a scenario, troubleshoot common personal computer (PC) security issues.3.3: Malware Removal - Given a scenario, use best practice procedures for malware removal.3.4: Mobile Device Troubleshooting - Given a scenario, troubleshoot common mobile OS and application issues.3.5: Mobile Operating Systems - Given a scenario, troubleshoot common mobile OS and application security issues.MODULE 4: Operational Procedures4.1: Support System Management - Implement best practices associated with documentation and support systems information management.4.2: Change Management - Explain basic change-management best practices.4.3: Backup & Recovery Methods - Given a scenario, implement workstation backup and recovery methods.4.4: Personal Safety Procedures - Given a scenario, use common safety procedures.4.5: Environmental Controls - Summarize environmental impacts and local environmental controls.4.6: Incident Response & Licensing - Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.4.7: Professionalism - Given a scenario, use proper communication techniques and professionalism.4.8: Scripting Basics - Identify the basics and common use cases of scripting.4.9: Remote Access Technologies - Given a scenario, understand the best uses of remote access technologies.As your going through the course if you have any specific questions or inquiries on a topic please submit them via email

Skills

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