Overview

CMQ/OE Certification Prep. Course-Part VII:Training and DevelopmentWhat is covered in this course?This course is fully aligned with the updated CMQ/OE Body of Knowledge - Part VII ( FIFTH EDITION 2021 )CMQ/OE Certification Prep. Course-Part VII: Training and DevelopmentA. Training PlansDevelop and implement training plans that are aligned with the organization's strategic plan and general business needs, including leadership training and alignment of personal development plans. (Create)B. Training Needs AnalysisUse various tools and techniques such as surveys, performance reviews, regulatory guidances, and gap analyses to identify and assess training needs. (Evaluate)C. Training Materials, Development, and DeliveryUse various tools, resources, and methodologies to develop training materials and curriculum that address adult learning principles and the learning needs of an increasingly diverse workforce. Describe variousmethods of training delivery: classroom, workbooks, simulations, computer-delivered, on-the-job, and self-directed.Use mentoring and coaching to support training outcomes. (Apply)D. Training Effectiveness and EvaluationAssess training effectiveness and make improvements based on feedback from training sessions, end-of-coursetest results, on-the-job behavior or performance changes, and departmental or area performance improvements. (Evaluate)LEVELS OF COGNITIONBASED ON BLOOM'S TAXONOMY Remember: Recall or recognize terms, definitions, facts, ideas, materials, patterns, sequences, methods, principles.Understand: Read and understand descriptions, communications, reports, tables, diagrams, directions, regulations.Apply: Know when and how to use ideas, procedures, methods, formulas, principles, theories.Analyze: Break down information into its constituent parts and recognize their relationship to one another and how they are organized; identify sublevel factors or salient data from a complex scenario.Evaluate: Make judgments about the value of proposed ideas, solutions, et cetera, by comparing the proposal to specific criteria or standards.Create: Put parts or elements together in such a way as to reveal a pattern or structure not clearly there before; identify which data or information from a complex set is appropriate to examine further or from which supported conclusions can be drawn.

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