Overview

The Cisco Certified Support Technicians - Networking study guide contains the official Cisco objectives that will provide proper knowledge to the candidates with the goal to upgrade their skills or simply to confirm their knowledge. The main objectives are covering networking standards and concepts, addressing and subnet formats, endpoint and media types, networking infrastructure, how to diagnose problems as well as networking security.This study guide includes explanations for both correct and incorrect answers, providing future candidates to learn and understand the concepts and methodologies that are appended to the Cisco Certified Support Technicians - Networking exam objectives while going through the practice exam.Each of the practice exams grants the learner with enough time in order to respond to all questions. The idea is to provide candidates with extended time to learn and confirm their skills while preparing for the certification.The intent here is not a "run against the clock" training exam. It is focused on providing the proper knowledge in regards to server administrators managing simple or complex server environments.The following objectives are covered:1.0 Standards and Concepts1.1. Identify the fundamental conceptual building blocks of networks1.2. Differentiate between bandwidth and throughput1.3. Differentiate between LAN, WAN, MAN, CAN, PAN, and WLAN1.4. Compare and contrast cloud and on-premises applications and services1.5. Describe common network applications and protocols2.0 Addressing and Subnet Formats2.1. Compare and contrast private addresses and public addresses2.2. Identify IPv4 addresses and subnet formats2.3. Identify IPv6 addresses and prefix formats3.0 Endpoints and Media Types3.1. Identify cables and connectors commonly used in local area networks3.2. Differentiate between Wi-Fi, cellular, and wired network technologies3.3. Describe endpoint devices3.4. Demonstrate how to set up and check network connectivity on Windows, Linux, Mac OS, Android, and Apple iOS4.0 Infrastructure4.1. Identify the status lights on a Cisco device when given instruction by an engineer4.2. Use a network diagram provided by an engineer to attach the appropriate cables4.3. Identify the various ports on network devices4.4. Explain basic routing concepts4.5. Explain basic switching concepts5.0 Diagnosing Problems5.1. Demonstrate effective troubleshooting methodologies and help desk best practices, including ticketing, documentation, and information gathering5.2. Perform a packet capture with Wireshark and save it to a file5.3. Run basic diagnostic commands and interpret the results5.4. Differentiate between different ways to access and collect data about network devices5.5. Run basic show commands on a Cisco network device6.0 Security6.1. Describe how firewalls operate to filter traffic6.2. Describe foundational security concepts6.3. Configure basic wireless security on a home router (WPAx)At the end of this study guide, candidates will be better prepared for the official Cisco Certified Support Technicians - Networking certification exam.

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