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via Udemy |
Go to Course: https://www.udemy.com/course/cis-application-portfolio-management-apm-2025-yokohama/
Certainly! Here's a comprehensive review and recommendation of the Coursera course focused on Application Portfolio Management (APM), based on the detailed course information provided: --- **Course Review: Application Portfolio Management (APM) Fundamentals and Implementation on Coursera** *Overview:* This Coursera course offers an in-depth exploration of Application Portfolio Management (APM), tailored for professionals looking to enhance their understanding and skills in managing enterprise application portfolios effectively. The course is structured around key fundamentals, practical implementation procedures, and simulation exercises that simulate real-world scenarios. *Course Content & Structure:* The curriculum covers the essential elements installed with APM, including tables, roles, UI policies, scheduled jobs, client scripts, and business rules. Participants gain a thorough understanding of the components such as risk parameters, software and hardware models, and various roles and permissions necessary for effective application management. The inclusion of practical elements like practice questions, notes, and a detailed blueprint ensures a well-rounded learning experience. *Practical Components:* One of the standout features is the comprehensive practice questions and answers, which prepare students for real-world application and certification exams. The notes provided, primarily sourced from official NowLearning CIS-APM courses, act as excellent supplementary material for review and consolidation of knowledge. *Tools and Application:* The course emphasizes hands-on knowledge with detailed descriptions of elements installed with APM, such as tables, roles, policies, and scheduled jobs used in typical enterprise applications. This practical approach aids learners in understanding how to configure and utilize APM in a corporate setting effectively. *Additional Resources & Certification Preparation:* Access to relevant links—including application fundamentals, implementation guides, and simulation courses—supports learners in building a comprehensive understanding. Notably, completing the APM Implementation Simulator is essential for receiving a testing voucher, facilitating certification readiness. *Performance Analytics & Plugins:* The course overview highlights integration with Performance Analytics and premium plugins, which allow for advanced insights into application performance, risk assessment, and lifecycle management. Though advanced, these features are presented as optional enhancements, making the core content accessible yet scalable for different enterprise needs. --- **Strengths:** - Detailed coverage of APM components, roles, policies, and scheduled tasks enhances practical understanding. - Inclusion of practice questions and notes aids exam preparation and conceptual clarity. - Clear explanation of interconnected components like risk parameters, software models, and governance roles. - Emphasis on simulation and implementation steps prepares learners for real-world deployment. **Areas for Improvement:** - The course could benefit from more visual aids or walkthrough videos demonstrating system configuration. - Some advanced topics like Performance Analytics plugins might be introduced gradually for beginners. --- **Recommendation:** This Coursera course is highly recommended for IT professionals, system administrators, and enterprise architects aiming to develop a strong foundation in Application Portfolio Management. It is particularly suitable for those preparing for ServiceNow CIS-APM certification, given its detailed coverage of exam blueprints and practical simulation exercises. Prior knowledge of ServiceNow and enterprise application management will help maximize learning, but newcomers can also benefit from the structured approach provided. Whether for certification or improving your organization's application governance, this course provides the necessary knowledge, practical tools, and resources to succeed. --- **Final Verdict:** **Highly Recommended** for its comprehensive content, practical emphasis, and exam-focused resources. Enroll now to enhance your application management expertise and advance your career in enterprise IT governance. --- If you'd like, I can also help draft a shorter summary or tailored recommendations based on specific learning goals.
Structure Of The Study GuideThe guide will be structured in the following manner:Relevant Links - access the course, blueprint and webassessorElements installed with APM - tables, roles, plugins, etc installed with APMPractice Questions - a list of all practice questions (and answers) I used when studyingNotes - a full list of notes from studying, most of which were taken from the official NowLearning CIS-APM courses1. Relevant LinksApplication Portfolio Management (APM) Fundamentals - TokyoApplication Portfolio Management (APM) Implementation - TokyoApplication Portfolio Management (APM) Implementation Simulator - TokyoExam Blueprint- ServiceNow CIS-APM ExamNOTE: the APM Implementation Simulator course must be completed in order receive a testing voucher. This voucher is required to even schedule the APM exam via. 2. Elements installed with APMThe following describes the types of components are installed with Application Portfolio Management.TablesThe following Tables are added with activation of Application Portfolio Management:Business Application [Goal Contribution Target [] - Goal contribution of a program for the target fiscal year.Demand Action [] - available for submitting a demand.Risk Parameter [] - Stores the risk parameters in TPM.Risk Parameter Score [] - Stores the risk parameter scores for each software model in TPM. For example, if there are four parameters, then for each software model there are four records stored in the table.Software Model Risk [] - Stores risk on the software models in TPM.Hardware Model Risk [] - Stores risk on the hardware models in TPM.RolesThe following Roles are added with activation of Application Portfolio Management:.(includes the roles., , ) - Create or update application records and access administration activitiessn_apmapm_read (includes the roles and ) - Access to view APM dashboards provided by the base system and the underlying tables from where the data for the dashboards are retrieved.UI policiesThe following UI policies are added with activation of Application Portfolio Management and installed on the Application Indicator [] table:When data source is not PA - Shows the Custom Script field when the data source is custom script.When query condition is data source - Shows the Query table, Consolidate, Aggregate type, Aggregate, Conditions and Group By fields when the data source is custom script.When Assessments and Surveys are data source - Shows the Metric Type and Metric Category fields when the data source is assessments.When PA is data source - Shows the Metric Type and Metric Category fields when the data source is assessments.When data source is custom script - Shows the Custom Script field when the data source is custom script.Scheduled jobsThe following Roles are added with activation of Application Portfolio Management:Business Application Certification On Demand - Schedules a certification task and the certification schedule is run on demand.Business Application Certification Quarterly - Schedules a certification task and the certification schedule is run periodically every quarter.Business Applications not related to any Business Capability audit - Checks the CI relationship [] table for business applications that are not related to any business capability.Business Applications not related to any Software Model - Checks the CI relationship [] table for business applications that are not related to any software model.Business Applications related to multiple Business Capabilities in the same hierarchy - Checks the CI relationship [] table for a possibility where the same business application is tied to multiple business capabilities at the same level of the hierarchy.Load Application Indicators and compute Application Scores - Populates application indicator score and calculates application scores based on the scoring profile attached to the business application. Needs to always be configured with new APM installations!Load TPM Risk Parameters and compute Application Service Risks - Calculates the software model risk and the business application risk.Orphaned Business Capabilities - Checks for capabilities that have neither parent capability nor child capabilities, and do not have any business applications related to it.Software Products with no lifecycle data - Retrieves software model records used by the business applications and then checks if lifecycle data is present for the products related to these software models.Update Business Capability Levels and Hierarchy IDs - Updates the order and hierarchy of the business capabilities in the Capability map.Client ScriptsThe following Client Scripts are added with activation of Application Portfolio Management:Mark Goal mandatory with respect to APM view (table: Program []) - Marks Goal mandatory with respect to APM view. Defaulting comments for scripted indicator (table: Application Indicator []) - If the Data Source field is Custom script, then the Custom script field is populated with the sample custom script. Populate CI manufacturer for applications (table: Business Application []) - Populates manufacturer for business application.) - Restricts sustain from the list of strategies.Business rulesThe following Business rules are added with activation of Application Portfolio Management:Populate Short Description (table: Goal [goal]) - Populates Short Description of the goal based on the attributes provided.PA Indicator frequency check - (table: IndicatorPluginsStandard pluginsApplication Portfolio Management plugin is the basic plugin for the application. The following plugins are automatically installed when you install this plugin:Application Portfolio Management - Predictive Intelligence Performance Analytics - Content Pack pluginsThe following additional add-on plugins are available:Performance Analytics - Content Pack - Application Portfolio Management: To view the analyses of application portfolios in a landscape page, the application indicator scores in a dashboard, and the Application 360, which are developed using Performance AnalyticsPerformance Analytics - Content Pack - Application Portfolio Management and Change Management To access performance analytics metrics of business applications associated with Change requestsPerformance Analytics - Content Pack - Application Portfolio Management and Problem Management To access performance analytics metrics of business applications associated with Problem Management (Note that without a Premium Performance Analytics license, you cannot create new indicators or collect data older than 180 days.)Performance Analytics - Premium pluginsThe following premium plugins are available:Performance Analytics Premium for APMPerformance Analytics Premium for Financial Management