Overview

The Salesforce Certified B2C Commerce Architect credential is intended for professionals experienced in designing global e-commerce sites that support multiple brands and channels using standard design patterns. This certification is aimed at Salesforce customers, partners, and employees who wish to validate their expertise in promoting core architecture concepts such as modularity, reusability, and the development of future-proof components throughout the Software Development Lifecycle (SDLC) across all layers, including client, server, and Content Delivery Network (CDN). Credential holders are expected to advise development teams on B2C Commerce best practices during the SDLC to implement high-performing and efficiently scaling sites, design storefront integrations that effectively utilize available data and technologies, and apply standard design patterns to support multiple brands, internationalization, and various channels like mobile and tablet.A Salesforce Certified B2C Commerce Architect typically holds a B2C Commerce Developer certification and possesses over five years of e-commerce experience. They have technical team leadership experience and are familiar with integrating retail IT systems such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Order Management Systems (OMS), Product Information Management (PIM), and Warehouse Management Systems (WMS). Their experience includes designing the architecture for multiple full-cycle Commerce Cloud implementations, with at least one being a new project following the Site Readiness Assessment (SRA) process. They are knowledgeable about the performance and security measures of the Salesforce B2C Commerce (SFCC) platform, as well as compliance requirements relevant to e-commerce. Additionally, they are familiar with the Storefront Reference Architecture (SFRA), understand the SDLC, and have expertise in the SFCC platform and its features, including system and custom objects, Search Engine Optimization (SEO), and analytics capabilities. They also possess a basic understanding of Domain Name System (DNS)-related principles and terminology.Key responsibilities of a Salesforce Certified B2C Commerce Architect include architecting or designing solutions for multi-site and multi-region implementations, designing interfaces between systems, gathering and defining technical requirements based on business needs, advising on data and code replication schedules, creating high-level estimates, designing and scheduling integration jobs, configuring and deploying builds, creating visual representations of complex system interactions, performing code reviews, preparing technical artifacts such as technical specifications and proofs of concept, applying SFCC best practices related to security and performance, and configuring eCDN.Typical job roles for candidates pursuing this credential include Technical Lead, Solution Architect, Senior Developer, Technical Director, and Owner of Technical Design and Quality Implementations.The certification exam consists of 60 multiple-choice or multiple-select questions, with up to five additional non-scored questions. Candidates have 105 minutes to complete the exam, which allows time for the unscored questions. The passing score is 65%, and the registration fee is USD $400, plus applicable taxes as required by local law. The retake fee is $200, plus applicable taxes. The exam is proctored and can be taken onsite at a testing center or in an online environment. No hard-copy or online materials may be referenced during the exam. A prerequisite for this exam is the Salesforce Certified B2C Commerce Developer credential. When evaluating questions and answers, candidates should consider all currently available features, including those in both Lightning Experience and Salesforce Classic. As of November 16, 2017, some Salesforce Certification exams include up to five additional, randomly placed, unscored questions to gather data on question performance. The duration of each exam has been adjusted to accommodate these unscored questions, which are in addition to the 60 scored questions and have no impact on the candidate's score.Exam OutlineThe Salesforce Certified B2C Commerce Architect exam measures a candidate's knowledge and skills related to the objectives listed here. A candidate should have hands-on experience with B2C Commerce and can demonstrate knowledge and expertise in each of the areas below:Design/Discovery: 29%Given a customer's business requirement, create a technical specification that accurately reflects the business requirement.Given business and technical requirement details, create standard technical artifacts that are complementary and accurate to the design and project needs.Given business and technical requirement details, review implementation specifications for solutions, future growth, and gap analysis to stakeholders and provide analysis to defend if necessary.Given systems integration requirements and technical details, evaluate applicable versions of AppExchange solutions, third-party technical specifications, and API documentation for integrations.Given the systems that are interacting with the platform, evaluate the integration points, data type and volume, and data migration approach, plus diagram the system architecture.Build: 19%Given a set of technical specifications, evaluate the implementation process to ensure the solution meets the business requirements.Given an implementation, validate that best practices are followed and guide their usage so that the end solution is secure, performant, and modular.Given a complex issue or set of issues, guide a development team in the steps toward resolution.Given an implementation and known key performance indicators (KPIs), support in load testing, evaluate results, and ensure the implementation meets expectations.Given a collection of cartridges and data, define a process to compile and deploy to Salesforce environments.Monitoring/Troubleshooting: 14%Given an implementation, evaluate the end-to-end needs for custom logging configuration and the ability to leverage Log Center, and investigate other tools required to identify potential and existing issues for governance, trust, and best practices.Given an implementation performance issue, demonstrate the ability to identify and address existing and potential performance issues, including quota violations, cache utilization, service timeouts, and optimization opportunities.Given an implementation issue, demonstrate the ability to identify root causes and recommend solutions.Given an implementation, evaluate and adjust the system proactively to ensure a healthy, scalable system for current and future business operational needs.Integrations and Customizations: 22%Given a business requirement of integrating with a third-party web service, identify which protocol (SOAP/REST) and which approach (real-time vs. batch processing) should be used and then apply all security strategies and best practices that SFCC can support.Given a set of batch process requirements, leverage the productized Job Framework for batch process integration.Given a list of third-party AppExchange solutions, identify legacy code that still uses Pipelines and define an integration approach with Controllers.Given a set of real-time integration requirements, leverage the productized Service Framework for real-time integration.Launch: 16%Given requirements for a site, set up aliases that follow SEO best practices and accurately land customers on the desired domain, locale, and currency.Given a site launch checklist, identify required rollback steps, plan post-production activities, and ensure all launch tasks are completed.Given a site launch, monitor launch activities that cover all system health indicators.Given dependencies between sources of site data, define jobs and data replication schedules.Given data migration scenarios, plan and support the data migration process.

Skills

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