Overview

The Cisco 300-815 CLACCM (Implementing Cisco Advanced Call Control and Mobility Services) is a concentration exam that is part of the requirements for the CCNP Collaboration certification. This exam focuses on advanced call control and mobility services in Cisco collaboration environments, particularly with Cisco Unified Communications Manager (CUCM).Basic Exam InformationFieldDetailsExam Code300-815 CLACCMExam NameImplementing Cisco Advanced Call Control and Mobility ServicesCertificationCCNP CollaborationDuration90 minutesAvailable LanguagesEnglishPrerequisitesNo formal prerequisite, but understanding of CCNA-level networking and basic collaboration concepts is recommendedExam FormatMultiple choice, drag and drop, testlet, simlet, and simulationsDelivery PlatformPearson VUEExam Topics1. Cisco Unified Communications Manager (CUCM) Call Control (25%)Call routing (translation patterns, route patterns, digit manipulation)Globalized call routing and localizationInter-cluster call routingSIP URI dialing and call routing2. CUCM Call Control Features (25%)Call park, pickup, hold, transferCall hunting and call queuingMeet-Me and ad-hoc conferencingCall forwarding and Do Not Disturb (DND)3. Cisco Unified CM Mobility (20%)Device MobilityExtension MobilityUnified Mobility (Single Number Reach / Remote Destination Profiles)4. Call Control Discovery and ILS (15%)ILS (Intercluster Lookup Service)GDPR (Global Dial Plan Replication)CCD (Call Control Discovery) using SAF5. Cisco Unified CM Interworking and Dial Plan (15%)SIP trunking and interworking (SIP-SIP, SIP-H.323)Media resources and transcodingIntersite/ intercluster dial plansRecommended Study ResourcesOfficial Cisco TrainingCourse: CLACCM - Implementing Cisco Advanced Call Control and Mobility ServicesAvailable via Cisco Learning Network and Cisco partners.Cisco Press BooksWhile a dedicated book may not exist for 300-815, the CCNP Collaboration Official Cert Guide series can help.Look for books covering CUCM, SIP, Dial Plan, and Cisco Collaboration fundamentals.Cisco Documentation and Configuration GuidesCisco Unified Communications Manager DocumentationLabsPractice in a CUCM lab environment is critical.Use Cisco dCloud, CML (Cisco Modeling Labs), or Packet Tracer (limited support for CUCM) for simulations.Tips for SuccessGain hands-on experience with CUCM features.Understand dial plan design, SIP trunking, and mobility configuration.Learn how CUCM components interact, especially in multi-site deployments.Practice real-world scenarios like call routing with globalization/localization.

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