Suporte em TI do Google

Google via CourseraSpecs

Go to Course: https://www.coursera.org/professional-certificates/suporte-em-ti-do-google

Introduction

### Course Review and Recommendation: Suporte em TI do Google **Course Overview** In today's digital age, proficiency in IT support has become an essential skill for anyone aspiring to build a career in technology. Google’s "Suporte em TI" course series stands out as a comprehensive pathway for those eager to enter the IT field, specifically as technical support specialists. This course suite is designed not just to provide theoretical knowledge but also practical skills that are crucial in real-world scenarios. **Course Structure** The "Suporte em TI" program is divided into several key courses, each focusing on essential aspects of IT support: 1. **[Fundamentos do Suporte Técnico](https://www.coursera.org/learn/fundamentos-do-suporte-tecnico)** This introductory course lays the groundwork for understanding the principles of technical support. It covers the basic concepts, tools, and skills needed to assist users with their IT issues effectively. 2. **[Estrutura e Funcionamento das Redes de Computadores](https://www.coursera.org/learn/redes-computadores)** A vital component for anyone in IT support is understanding networks. This course provides a comprehensive overview of computer networks, helping learners grasp how data is communicated and how networks operate. 3. **[Sistemas Operacionais e Você: Tornando-se um Usuário Avançado](https://www.coursera.org/learn/sistemas-operacionais)** This course provides practical knowledge of operating systems, empowering users to solve problems and navigate systems efficiently. It combines video lectures, demonstrations, and hands-on activities for effective learning. 4. **[Administração de Sistemas e Serviços de Infraestrutura de TI](https://www.coursera.org/learn/administracao-de-sistemas-servicos-infraestrutura-ti)** Transitioning from managing a single PC to overseeing a fleet of computers is a pivotal skill in IT support. This course covers infrastructure management, including system maintenance and troubleshooting protocols. 5. **[Segurança de TI: Defesa Contra as Artes Obscuras do Mundo Digital](https://www.coursera.org/learn/seguranca-de-it)** In a world where cyber threats are ever-present, understanding IT security is crucial. This course encompasses key concepts, tools, and best practices in cybersecurity, equipping learners with the knowledge to guard against digital threats. **Personal Experience and Benefits** Enrolling in the "Suporte em TI" series provides an unrivaled opportunity to learn directly from industry leaders at Google. The blend of theoretical knowledge and practical application ensures that learners not only understand concepts but can also apply them in real-world contexts. The well-structured curriculum progresses from fundamental principles to more complex systems and security concepts, making it accessible for beginners while still offering depth for those with prior knowledge. **Recommendation** I highly recommend the "Suporte em TI" series for anyone interested in pursuing a career in IT support or enhancing their existing skills. The robust content provided by Google, combined with hands-on activities, makes this series a valuable resource. Completing these courses will furnish you with the skills necessary to tackle common IT challenges, making you a strong candidate in the job market. Whether you're starting your journey in tech or looking to upskill, this comprehensive course suite is an investment in your professional future that you certainly don't want to miss!

Syllabus

https://www.coursera.org/learn/fundamentos-do-suporte-tecnico

Fundamentos do Suporte Técnico

Offered by Google. Ele é o primeiro de uma série que visa prepará-lo para entrar no mercado de TI como especialista de suporte técnico. ...

https://www.coursera.org/learn/redes-computadores

Estrutura e Funcionamento das Redes de Computadores

Offered by Google. Este curso foi desenvolvido para apresentar uma visão geral completa das redes de computadores. Falaremos sobre vários ...

https://www.coursera.org/learn/sistemas-operacionais

Sistemas Operacionais e Você: Tornando-se um Usuário Avançado

Offered by Google. Neste curso – com uma combinação de palestras em vídeo, demonstrações e atividades práticas – você conhecerá os ...

https://www.coursera.org/learn/administracao-de-sistemas-servicos-infraestrutura-ti

Administração de Sistemas e Serviços de Infraestrutura de TI

Offered by Google. Este curso guiará você do manuseio de um único computador para uma frota inteira. A administração de sistemas é a área da ...

https://www.coursera.org/learn/seguranca-de-it

Segurança de TI: Defesa Contra as Artes Obscuras do Mundo Digital

Offered by Google. Este curso aborda uma série de conceitos, ferramentas e práticas recomendadas de segurança de TI. Nele, temos uma ...