職場素養 (Professionalism)

Go to Course: https://www.coursera.org/learn/zhichang-suyang

Introduction

**Course Review: 職場素養 (Professionalism) on Coursera** In today’s competitive job market, having technical skills is essential, but equally important are professional skills that govern workplace interactions and behaviors. The course “職場素養 (Professionalism)” available on Coursera addresses this critical need by equipping learners with the competencies necessary to thrive in international work environments. This review will detail the course structure, highlight its key benefits, and provide a recommendation for prospective learners. ### Course Overview “職場素養 (Professionalism)” introduces students to the essential concepts of professionalism in a global context. The curriculum is designed to nurture an understanding of workplace dynamics and enable learners to adapt seamlessly into their work environments. This course aims not only to elevate students from novices to experts but also empower them to utilize their knowledge and skills effectively in professional settings. ### Syllabus Breakdown The course consists of six comprehensive lectures that progressively build upon each other: 1. **Introduction to Professionalism**: - This lecture provides an overview of workplace professionalism, including the definitions of experts vs. professionals, the core content of professional skills, and the significance of self-leadership. It's an excellent starting point that sets the foundation for subsequent lectures. 2. **Developing Communication Skills (Part 1)**: - Communication is at the heart of professionalism. In this session, learners explore the four core aspects of communication: relationship perspective, content perspective, vocabulary choices, and sentence structure. Understanding body language and social communication principles is also emphasized, with peer review assignments that foster collaborative learning. 3. **Developing Communication Skills (Part 2)**: - Building on the first communication module, this section addresses common workplace communication challenges. Tips on effective questioning, strategies for building trust, and the importance of tone are discussed, promoting more nuanced communication strategies. 4. **Enhancing Emotional Intelligence**: - This lecture delves into emotional intelligence and its impact on workplace performance. Concepts such as focus and intention, the mind-body connection, and emotion's relationship to leadership are explored. A peer review assignment encourages interaction and reflection among participants. 5. **Building a Professional Image**: - In this module, the significance of professional image and stereotypes is discussed. Strategies for impression management and grooming are shared, guiding students in crafting an image that reflects their competencies and aspirations. 6. **Cultivating Humanistic Literacy and Cultivation**: - The final lecture offers reflections on the role of humanistic literacy in the workplace and introduces positive workplace values. The instructor shares personal insights and methods for cultivating these traits, along with encouraging words for students as they conclude the course. ### Key Benefits - **Comprehensive Curriculum**: The structured content ensures that learners develop a thorough understanding of professionalism, encompassing both theoretical knowledge and practical application. - **Engaging Peer Review Assessments**: The inclusion of peer review assignments fosters a collaborative learning environment, allowing learners to give and receive constructive feedback, which enhances their learning experience. - **Flexible Learning Environment**: Being an online course, it allows for self-paced learning, making it convenient for working professionals and students alike. ### Recommendation I highly recommend the “職場素養 (Professionalism)” course for anyone looking to enhance their professional skills and integrate smoothly into the workplace. Whether you are a student preparing for your first job, a recent graduate, or a professional seeking career advancement, this course provides valuable insights and practical knowledge that are essential for professional success. The course content is relevant across various industries and will equip you with the tools to present yourself confidently and effectively in any professional setting. Enroll now to take the first step toward becoming a skilled professional who not only excels in their field but also understands the nuances of workplace interactions.

Syllabus

第一講 認識『職場素養』

歡迎大家來到這堂課一起探討【職場素養】！你可以在第一講中，找到全部六講課程的大綱和投影片 (Powerpoint)、課程作業的互評方式、通過本課程的條件，以及常見問題集。接著我們會循序漸進地介紹職場素養的意涵，包含職場的人與事、全相的職場素養、專家與專業的定義、職場素養的核心內容，以及自我領導力的重要性。

溝通能力是職場素養的核心內涵。你將在第二講的內容中，學到溝通能力的四項核心：『關係角度』、『內容角度』、『詞彙選擇』與『句型結構』；成功的表達需要哪些關鍵要素，最後談談肢體語言及職場社交場合的溝通原則。＊本模組含一個互評作業（Peer review assessment）＊

在瞭解溝通的基本原理後，我將分享職場上常見的溝通挑戰，以及應對的建議；說明提問的要領、信任建立的方略，和聲相的重要性。

心緒智能的高低決定個人在職場情境的表現好壞。第四講中，你會認識到幾個觀念：意念與專注心、意念與身心關聯、情緒的內涵，及情緒與領導力的關聯。＊本模組含一個互評作業（Peer review assessment）＊

第五講中，我將說明職場專業形象和刻板印象的意涵，傳授印象管理和儀容管理的方略，讓你可以逐步建構起內外兼備的專業形象。

恭喜來到課程的最後一講！在第六講中，我將談談自己對人文素養的感悟，分享我培育人文素養的秘訣、職場的正向價值觀，最後給你一些課程期勉。 ＊本模組含一個互評作業（Peer review assessment）＊