Go to Course: https://www.coursera.org/learn/root-cause-analysis-principles-and-benefits
Define Root Cause Analysis and explain its importance in problem-solving
Apply various RCA tools and techniques to identify the root causes of problems
Formulate and implement effective corrective actions to prevent the recurrence of identified issues
Integrate RCA into organizational processes for continuous improvement and operational excellence
Root Cause Analysis: Principles and Benefits
This course introduces RCA as a critical thinking methodology, equipping learners with the tools and techniques to dissect problems, understand their core issues, and implement effective solutions. By the end of this course, participants will have mastered the art of RCA, enabling them to enhance operational efficiency, improve product quality, and foster a proactive problem-solving culture within their organizations.
In the complex landscape of business operations, identifying and addressing the underlying causes of issues is crucial for sustainable success. Root Cause Analysis (RCA) is a systematic process used to identify the fundamental causes of problems or events, preventing their recurrence. This course introduces RCA as a critical thinking methodology, equipping learners with the tools and techniques to dissect problems, understand their core issues, and implement effective solutions. This course
I really enjoyed this course and engaging in optional tasks. The instructor is very good and clarity of the different ways to root cause analysis and I did take notes. Thanks
I am not in the IT field, however this course creates a foundation for all industries.
love the short clips and frequent pop questions. great real world examples