Writing Professional Email and Memos (Project-Centered Course)

Go to Course: https://www.coursera.org/learn/professional-emails

Introduction

### Course Review: Writing Professional Email and Memos (Project-Centered Course) In today's fast-paced professional environment, effective communication is paramount. The course "Writing Professional Email and Memos" on Coursera tackles this critical skill head-on, promising to transform very basic writers into confident and competent professionals. Whether you're just starting your career, transitioning to a new role, or looking to refine your communication skills, this introductory-level course holds significant value. #### Overview The central theme of this course is to enhance your workplace writing skills, ultimately making a positive impression on your audience. You will engage in practices that will enable you to create high-quality professional documents more quickly and confidently. While it’s important to note that the course doesn’t delve into writing marketing emails or job applications, it thoroughly covers the essentials of business communication that every professional needs to master. #### Syllabus Breakdown The course is structured into five main modules, each designed to guide you through the intricacies of writing professional emails and memos. 1. **Introduction to Professional Memos and Emails** - The course kicks off with an engaging welcome, where learners are introduced to the history of memos and emails. This foundational knowledge sets the stage for understanding their importance in today’s workplace. You'll also be briefed on the final project options and evaluation criteria, ensuring clarity from the beginning. 2. **Five Types of Emails/Memos** - This module dives deeper into the world of business communication by exploring five distinct types of emails and memos. You will gain hands-on experience evaluating poorly written communications while comparing them with well-crafted examples, which sharpens your discerning eye for quality in writing. 3. **Audience, Grammar, and Clarity, Oh My!** - In this vital module, you will learn about the technical aspects of writing. Understanding your audience, mastering grammar, maintaining the right tone, and ensuring clarity are all critical skills that this course addresses. This segment is particularly beneficial for beginners who may struggle with these crucial writing components. 4. **Case Studies in Writing a Memo** - This practical module focuses on real-world applications of memo writing through case studies. By examining specific scenarios, you'll see theory put into practice, which will help solidify your understanding and application of memo writing. 5. **Turn in Your Final Memo** - The course culminates with the submission of your final memo, where you will also engage in peer review. This not only provides you with feedback on your work but also the opportunity to learn from your peers. This collaborative element enhances the learning experience greatly. #### Final Thoughts and Recommendations The "Writing Professional Email and Memos" course is an excellent resource for anyone looking to improve their workplace writing skills. Its structured approach, coupled with practical exercises, ensures that you not only learn but also apply what you’ve acquired. The peer review system encourages collaboration and provides valuable insights into improving your communication style. If you find yourself often unsure about how to articulate your thoughts in a professional setting or if your emails often lack the clarity and professionalism they should convey, then this course is a perfect fit for you. By the end of this course, you will be equipped with the skills needed to compose impactful memos and emails, setting you on a path toward more effective workplace communication. In summary, I highly recommend this course to anyone who wishes to navigate the challenges of professional writing with greater ease and confidence. Don’t miss this opportunity to refine a skill that is essential for career advancement and success in the corporate world!

Syllabus

Introduction to Professional Memos and Emails

Welcome to the course! We are excited to get to know you and start working with you to achieve your writing goals. In this module you will learn about the history of memos and emails and be introduced to the final project options and rubric.

In this module you will learn about five different types of emails/memos and their formats. You will also practice evaluating bad emails/memos to get acquainted with the course rubric, and you will see examples of good emails/memos.

This module will introduce the technical aspects of memo/email writing: grammar, audience, tone, formality, grammar, and clarity.

In this module we will look at some case studies in memo writing.

In this module you will turn in your final memo and conduct a peer review. It was great working and learning with you!