Successful Negotiation: Essential Strategies and Skills

University of Michigan via Coursera

Go to Course: https://www.coursera.org/learn/negotiation-skills

Introduction

**Course Review: Successful Negotiation: Essential Strategies and Skills on Coursera** Negotiation is an integral part of our everyday lives, whether it’s haggling over prices, resolving conflicts, or securing the best outcomes in professional settings. If you're looking to enhance your negotiation skills, Coursera's course, "Successful Negotiation: Essential Strategies and Skills," is an excellent choice. Offered by the University of Michigan, this course has garnered significant attention and acclaim, making it one of the top-rated massive open online courses (MOOCs) worldwide. ### Course Overview The "Successful Negotiation" course is expertly designed to equip learners with practical negotiation strategies applicable across various contexts—from personal interactions with family and friends to high-stakes business negotiations. With the understanding that effective negotiation can lead to career advancement and business success, this course offers a comprehensive roadmap for mastering negotiation techniques. ### What You Will Learn The syllabus is broken down into key modules that guide you through the negotiation process: 1. **Welcome to Successful Negotiation**: This introductory module sets the stage, outlining the four key stages of negotiation. It prepares you for the strategic thinking necessary to successfully complete the course. 2. **Prepare: Plan Your Negotiation Strategy**: Preparation is crucial. Here, you’ll learn how to conduct a negotiation analysis to ensure your strategy is robust and effective. 3. **Negotiate: Use Key Tactics for Success**: This module focuses on power dynamics during negotiations and introduces psychological tools to influence outcomes. Interactive videos and experiments help reinforce learning. 4. **Close: Create a Contract**: Once you’ve reached an agreement, knowing how to formalize it is essential. This section covers contract creation, advising when to seek legal counsel without giving specific legal advice. 5. **Perform and Evaluate: The End Game**: Performance and evaluation after an agreement are crucial to its success. This module addresses potential disputes and teaches resolution methods, including mediation and arbitration. 6. **Practice Your Negotiation Skills with an Interactive Experience and Live Negotiations**: Perhaps the most exciting part of the course, this module allows you to engage in simulated negotiations and live experiences, providing a hands-on way to apply what you’ve learned. 7. **Final Examination**: The course concludes with a comprehensive exam that reinforces your understanding of the concepts covered. You have the opportunity to retake the exam until you feel confident about your knowledge. ### Course Delivery and Structure The course is structured to facilitate maximum learning through a mix of video lectures, reading materials, and practical exercises. The interactive nature of the modules ensures that learners remain engaged, and the flexibility of the platform allows for self-paced study, accommodating various schedules. ### Why You Should Enroll 1. **Expert Instruction**: The course instructors are recognized experts in negotiation, providing insights that are both practical and academically grounded. 2. **Real-World Application**: The skills acquired can be applied immediately in your personal and professional life, giving you a competitive edge in negotiations. 3. **Highly Rated**: With hundreds of thousands of learners and positive ratings, this course has established a reputation for being effective and transformative. 4. **Networking Opportunities**: Engaging in live negotiations opens the door to connecting with fellow learners globally, enhancing the learning experience. 5. **Lifetime Access**: Once completed, you possess lifetime access to course materials, allowing you to revisit topics whenever necessary. ### Final Thoughts If you’re ready to take your negotiation skills to the next level, "Successful Negotiation: Essential Strategies and Skills" is a worthwhile investment in your personal development. Whether you are negotiating a pay raise, managing a dispute, or securing a business deal, this course provides the essential strategies to navigate through various scenarios effectively. I highly recommend joining the ranks of learners who have already benefitted from this course. With its structured approach and practical applications, you'll be well on your way to becoming a more confident and skilled negotiator in no time!

Syllabus

Welcome to Successful Negotiation!

Through this course you'll learn and practice the strategies and skills that will help you become a successful negotiator in your personal life and business transactions. After completing this module, you'll be able to state the four key stages of negotiation and what you need to do successfully complete this course.

Prepare: Plan Your Negotiation Strategy

This module focuses on the first step in the negotiation process - planning for a negotiation. One critical component you'll learn is how to complete a negotiation analysis to set you up for success.

Negotiate: Use Key Tactics for Success

This module focuses on two especially important topics: (1) how to use power during negotiations and (2) psychological tools that you can use during negotiations. Keep a paper and pencil handy, as you'll be participating in several experiments as watch these videos!

Close: Create a Contract

This module focuses on the negotiation that takes place in a business deal after reaching an initial agreement – the negotiation to create a binding contract. Among other things, you'll learn to decide if you need a lawyer or can act as your own for contract creation. However, the videos should not be construed as providing legal advice.

Perform and Evaluate: The End Game

This module focuses on performing and evaluating your agreement. If both parties perform as expected, there is no problem. But if they fail to perform, the dispute resolution processes that we cover in this module is important - especially mediation and arbitration.

Practice Your Negotiation Skills with an Interactive Experience and Live Negotiations

This module gives you two chances to practice what you have learned in the course. First, you can practice your negotiation skills during an interactive experience with two investors who are interested in funding your start-up business. Second, you can test your skills in a live real estate negotiation with a friend or with someone from another part of the world who is taking the course.

Final Examination

Once you have successfully completed the Final Exam, you will have successfully completed the course! The estimated time to complete the examination is 75 minutes. You can retake the examination until you are confident that you understand these concepts.

Overview

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, yo

Skills

Negotiation Analysis Negotiation Developing Power Decision Trees Psychological Tools

Reviews

The course content was informative and engaging. I have a lot of negotiations with my current role and I found this very insightful and practical. Professor Seidel is very clear in his explanation.

I learned so much from this online course. I never knew how many different strategies there was to negotiating until now. This course is definitely worth the time and effort to learn these skills.

This is an amazing course from University of Michigan . I learned a lot from this course. This course is so informative and the way George Siedel sir taught us, it make course so easy to understand

Excelente curso, considero que vale la pena tomarse el tiempo para aprender y descubrir parte de la belleza que posee el mundo de los negocios. Aunque, me di cuenta que aun hay mucho por aprender. :)

This is a very interesting course available on Courseera. The concepts are well explained with interaction and real life examples and makes us easy to relate and use in our day to day negotiation.