Becoming Part of the Globalised Workplace

National University of Singapore via Coursera

Go to Course: https://www.coursera.org/learn/intercultural-communications

Introduction

## Course Review: Becoming Part of the Globalised Workplace on Coursera In today’s interconnected world, the ability to communicate effectively across cultures is not just an asset; it’s a necessity. The Coursera course “Becoming Part of the Globalised Workplace” deftly addresses this critical skill, providing learners with the tools they need to thrive in cross-cultural environments and lead with influence. ### Course Overview This course is designed to boost learners’ confidence and adaptability in communication when dealing with stakeholders from various cultural backgrounds. It meticulously combines theoretical insights with practical skills, focusing on persuasive communication, effective presentations, and engaging with external stakeholders. It is ideal for anyone looking to enhance their professional persona and navigate complex workplace dynamics, particularly in global settings. ### Syllabus Breakdown The course is structured into three comprehensive modules: 1. **Module 1: Communicating Influence in the Workplace** - This module dives deep into the psychology of motivation and the significant impact of diverse cultural backgrounds on workplace interactions. By understanding these underlying factors, learners gain insight into how to craft effective, persuasive messages tailored to their audience. This foundational knowledge is crucial for anyone aspiring to take on leadership roles where influencing others is a key responsibility. 2. **Make Effective Presentations** - Effective communication goes beyond just words. This module focuses on the art of presentation, teaching learners to utilize visual aids, voice modulation, and body language effectively. It emphasizes cultural sensitivity, ensuring that presentations resonate across different cultural contexts. The ability to present ideas persuasively is a vital skill in any workplace, and this module equips learners with practical techniques to engage their audience powerfully. 3. **Engaging External Stakeholders and Counterparts** - In this final module, learners develop vital negotiation skills necessary for effective communication with external stakeholders. Whether through dialogue or formal presentations, mastering the art of negotiation is crucial for successful collaborations. This module also covers task delegation within teams, fostering a sense of teamwork and synergy in diverse work environments. ### Learning Experience The online learning experience offered by Coursera is user-friendly and engaging. Each module includes a mix of video lectures, quizzes, and interactive assignments that help reinforce the material. Learners can progress at their own pace, allowing for flexibility in balancing coursework with personal and professional commitments. ### Why You Should Take This Course Whether you are a recent graduate entering the job market, a mid-level professional looking to climb the corporate ladder, or a seasoned leader wanting to refine your skills, “Becoming Part of the Globalised Workplace” is highly recommended. It not only prepares you for real-world challenges but also enhances your ability to communicate with influence and confidence. The course cultivates a global mindset, gearing you up to meet and exceed the expectations of diverse teams and stakeholders. ### Final Thoughts “Becoming Part of the Globalised Workplace” stands out as an essential course for anyone committed to personal and professional growth in a global context. The actionable insights and practical skills imparted through the modules make it a worthwhile investment in your career. By completing this course, you will be better prepared to navigate the complexities of cross-cultural communication, making you a more effective leader in today’s globalized workplace. Don’t miss the opportunity to enhance your skills and make a meaningful impact in your professional interactions!

Syllabus

Module 1: Communicating Influence in the Workplace

This module identifies the causes of motivation, the impact of culture on factors of motivation and the structure of persuasive communication carried out with workplace counterparts.

Make Effective Presentations

This module will apply the principles of effective presentation using visual aids, voice and body language, with consideration for cultural sensitivity.

Engaging External Stakeholders and Counterparts

In this module, learners will acquire negotiation skills in a workplace contexts which may include dialogues and presentations to critical stakeholders and effective task delegation to team members.