商务英语课程:管理与领导力英语 Management & Leadership

Arizona State University via Coursera

Go to Course: https://www.coursera.org/learn/guanli-lingdao-yingyu

Introduction

**Course Review: Business English Course: Management & Leadership** **Overview:** The "Business English Course: Management & Leadership" offers a valuable opportunity for professionals who navigate the English-speaking business environment. If you aspire to become an effective business executive or manager requiring proficient English communication skills, this course is tailored for you. It emphasizes the importance of focus, vocabulary, and specific linguistic structures necessary for successful business interactions. Through the journey of a recently promoted manager, Elizabeth, you will gain insights into her experiences as she builds and leads a successful team. The course focuses on practical communication methods essential for various workplace scenarios, including hiring and training teams, conducting productive meetings, and writing professional emails. **What to Expect:** Throughout the course, you'll engage in activities that allow you to share your experiences and receive feedback from a global community of business professionals. The interactive nature of the course is deeply beneficial as it creates a rich learning environment based on real-world applications. ### Syllabus Breakdown: 1. **Staffing and Hiring Decisions:** In this module, you'll observe Elizabeth as she navigates the process of team-building. You'll analyze her communication techniques in different situations, learning to make direct and indirect requests more effectively. The emphasis on peer discussions enhances the learning experience, enabling you to refine your communication skills through practical applications. 2. **Meeting Management:** Effective meetings are critical in the business world. This module teaches the necessary planning and leadership skills required for productive meetings. You will learn how to summarize agenda items and develop strategies for clear communication. Watching Elizabeth and her team interact makes the learning process engaging and relatable. 3. **Leading and Teaming:** Gain confidence in your ability to interrupt, ask for clarification, and maintain the floor during discussions. This module provides you with essential leadership tools, allowing you to actively engage and establish authority within a team setting. 4. **Planning, Organizing, and Delegating:** Successful management relies on effective planning and organization. This module focuses on creating succinct status reports and emails, teaching you to present key information clearly and effectively. You’ll learn to package information into easily digestible formats, enhancing overall communication efficiency. 5. **Managing and Coaching:** Communication in a second language can challenge your management skills. This module emphasizes the significance of active listening and the use of key phrases to facilitate coaching. You’ll hone your abilities in mentoring and guiding employees, critical skills for any manager. 6. **Review:** This final module will help you synthesize your learning from the course and prepare for group discussions, ensuring that you are equipped to leverage your new skills in professional environments. ### Recommendation: I highly recommend the "Business English Course: Management & Leadership" for anyone looking to improve their management skills and business communication in English. The course is well-structured, informative, and engaging, making it suitable for individuals at various professional levels. Each module is designed to build on the previous one, ensuring a comprehensive understanding of effective communication strategies. Through the lens of Elizabeth's experiences, you will not only learn essential vocabulary and linguistic structures but also gain practical insights into real-world business scenarios. The interactive elements and peer feedback further enrich your learning experience, making it a valuable investment in your career development. Embark on this journey to enhance your professional English communication skills and become a more effective leader in your organization. Whether you are seeking a promotion, managing a diverse team, or simply improving your communication proficiency, this course is an excellent choice.

Syllabus

人事与聘雇的决策 Staffing and Hiring Decisions

在本单元中，你将观察伊丽莎白如何建立她的团队的始末。你将观察她在各种情况下沟通的方法，分析她和团队的互动，从她选择的语言，无论是直接或间接的请求，你将学到更好沟通方式。经由讨论板和同侪之间评论的作业，你将综合优化你新学得的沟通技巧，并且运用在实际生活中的交谈以及活动。 In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by analyzing her interactions with her team, her language choices, and the communication patterns she follows. Through the discussion boards and peer reviewed assignment you will synthesize your new skills in real life conversations and activities.

商务会议管理 Meeting Management

高效率的商务会议需要有规划、领导力与语言能力。如果缺乏这些技能，会议可能会流于无聊或缺乏生产力。虽然本单元涵盖商务会议管理的主题，但是一定不会无聊，因为我们有伊丽莎白和她的团队引导我们学习的过程。在本单元，你将观察伊丽莎白和她的团队并向他们学习。在学会商务会议管理后，你将能够规划及主持有效率的会议，重点总结会议议程的项目，然而开始发展出更好的沟通与表达的对策。 Effective business meetings require planning, leadership, and language skills and without these skills, meetings can be unproductive or even boring. Although this module covers topics related to meeting management, it’s definitely not boring because we we have Elizabeth and her team to guide us through the learning process. In this module, you’ll watch and learn from Elizabeth and her team. After completing Meeting Management, you’ll be able to plan and facilitate an effective meeting; summarize key points of an agenda item; and begin to develop strategies to help you to be better understood.

领导与团队合作 Leading and Teaming

有自信地打断部署，请求澄清并且得到你要的答案，拥有发言权并保持住发言权。这些都是你在领导与团队合作中所能学得与应用的技能。 Interrupt with confidence, ask for clarification and get the answer you want; hold the floor and keep it: these are some of the skills you’ll learn and apply in Leading and Teaming.

规划、组织与委派 Planning, Organizing, and Delegating

如期维持业务或管理项目需要规划。这规划需要将信息组织成轻便的小套装信息，比如现况报告和电子邮件。因此，在执行规划、组织和委派时会高度专注于现况报告和电子邮件这两种文件所使用的语言。学完本单元之后，你将会运用简明的语言把大篇的重要信息总结成较小的套装文件。 Keeping the business or project running as projected requires planning. This requires information to be organized in convenient packages, like status reports and emails. Planning, Organizing, and Delegating focuses on the language of both. After completing this module, you’ll be able to use concise language to summarize key pieces of information into smaller packages.

管理与指导 Managing and Coaching

当你使用第二语言沟通时，促进员工的成就的管理技能将会更具挑战性。在完成管理与指导单元，你将会注意到积极聆听的重要性，以及使用关键语句以促进指导或辅导的过程。 Facilitating employee success is a management skill that can be even more challenging when communicating in a second language. After completing Managing and Coaching, you’ll be able to recognize the importance of active listening, use key phrases and language to facilitate the coaching and mentoring process.

回顾 Review

本单元将会帮助你成功地完成小组讨论 This module will help you to complete the discussion panel successfully.