English for Interactions in the Workplace Intermediate Level

Pontificia Universidad Católica de Chile via Coursera

Go to Course: https://www.coursera.org/learn/english-for-interactions-in-the-workplace-intermediate-level

Introduction

### Course Review: English for Interactions in the Workplace - Intermediate Level #### Overview Navigating the professional world requires not only technical skills but also proficiency in communication, particularly in English. The course *English for Interactions in the Workplace (Intermediate Level)* on Coursera is designed to equip learners with essential linguistic tools that enhance effective interaction strategies within diverse professional contexts. According to the Common European Framework of Reference for Languages (CEFR), this course targets learners at a lower-intermediate level (B1) and is ideal for those ready to step into roles across various industries such as agriculture, mining, tourism, and hospitality. #### Course Structure and Content The course is organized into several modules, each focusing on specific themes essential for workplace communication. Here's a brief breakdown of the syllabus: 1. **Introduction**: The course begins with a welcoming note, providing an overview of its structure and content. Each module contains two lessons, with the first featuring contextual videos, grammar, and vocabulary exercises, while the second includes reading texts accompanied by similar focus areas. Formative tests at the end of each module and a comprehensive final exam ensure a robust assessment of learners’ understanding. 2. **Module 1: First Job and Company History**: This module dives into discussing first job experiences while emphasizing the past simple tense and the use of prepositions of time to articulate a company’s journey. 3. **Module 2: Working Under Pressure**: Here, the course addresses emotional competence in the workplace, guiding learners on how to express and manage emotions during high-pressure situations. 4. **Module 3: Discussing Quantities**: This module focuses on vocabulary and expressions relevant to food, shopping, and the use of quantifiers, particularly in scenarios tendered during the pandemic. 5. **Module 4: The Sales Meeting**: Learners are introduced to the dynamics of sales meetings, exploring conditional clauses and expressions related to future plans along with strategies to enhance business sales. #### Learning Experience The course effectively integrates videos, reading materials, and practical exercises, making the learning process interactive and engaging. The module tests reinforce the grammar and vocabulary learned, ensuring that students can apply what they’ve understood in real-life situations. Moreover, the final exam, which counts for 60% of the final grade, emphasizes the importance of mastering the material for effective communication in the workplace. #### Recommendations *English for Interactions in the Workplace (Intermediate Level)* comes highly recommended for anyone looking to improve their English communication skills within a professional setting. Here are a few reasons why you should consider this course: 1. **Targeted Learning**: The course is specifically tailored for individuals seeking to enhance their interaction strategies in diverse work environments, making it extremely relevant in today’s job market. 2. **Structured Modules**: Each module is logically structured to build upon previous lessons, allowing learners to gain confidence and competence progressively. 3. **Practical Application**: The thematic focus on real-life situations, such as managing pressure and participating in sales meetings, ensures that learners can immediately apply their skills in their professional lives. 4. **Flexible Learning**: With the ability to self-pace, learners can engage with the content according to their schedules, making it convenient for working professionals. 5. **Assessment and Feedback**: The regular quizzes and a final exam provide valuable feedback, indicating areas of strength and opportunities for improvement. #### Conclusion Overall, the *English for Interactions in the Workplace (Intermediate Level)* course on Coursera is a commendable program that adeptly prepares learners for effective communication in professional environments. Whether you are entering the workforce, transitioning to a new role, or simply wish to refine your English language skills, this course offers essential tools and knowledge that can open doors to new opportunities. Don't miss the chance to bolster your professional interactions with confidence!

Syllabus

Introduction: Welcome to the course!

Welcome to English for Interactions in the Workplace! In this course, we will analyze the essential lexical-grammatical structures in the linguistic expression of effective interaction strategies, such as: work context, personal events, events and work habits in the workplace, at an intermediate level. Each module is divided into two lessons. Lesson 1 of each module contains a video of the English used in context, and then a Focus on Grammar and a Focus on Vocabulary. Lesson 2 contains a reading text, and then a Focus on Grammar and a Focus on Vocabulary. At the end of each module, you’ll find a Formative Test, a Module Test, a Glossary, and a Summary. Notice that each Module Test counts as 10% of your final grade. During the final week of the course, be sure to complete the Final Exam, which counts as 60% of your final grade. We’re glad to have you with us! Let’s get started! During this first week, take time to familiarize yourself with the contents of the entire course. You can begin working on Week 2 anytime you like.

Module 1: First job and Company history

The first part of this module is based on the topic "First job experience". The grammar structure that is analyzed here is the form and use of the past simple tense. Then, in the second part, we’ll be focusing on the ‘’Company History’’, examining some useful expressions to describe the history of a company. In terms of grammar, we’ll analyze the prepositions of time.

Module 2: Working Under Pressure

The objective of the module is to apply relevant lexical-grammatical structures to describe emotions and their management in situations of pressure at work.

Module 3: Discussing Quantities

The module opens with a video showing a typical conversation between two colleagues at lunchtime. In this part, our attention is focused on the expressions used to describe different types of food and also on quantifiers, countable and uncountable nouns. The module continues with a text about shopping during the pandemic where more quantifiers are being presented. Also, in the second part we’ll be analyzing the expressions used when shopping.

Module 4: The Sales Meeting

The topic of the module is sales and the way of improving them in a business. By watching the video at the beginning of this module and reading the text that opens the second part of the module, we’ll become familiar with various grammar structures, such as conditional clauses and forms to express future plans. In addition, we’ll be analyzing expressions to describe strategies used to improve the sales of a business.

Course Completion