Managing Employee Performance

Go to Course: https://www.coursera.org/learn/employee-performance

Introduction

**Course Review and Recommendation: Managing Employee Performance on Coursera** **Overview:** In the realm of business, the ability to harness the full potential of employees is vital for success. The course *Managing Employee Performance*, part of the Human Resources for People Managers specialization on Coursera, equips you with the necessary tools and strategies to develop a thriving workforce. Designed for both experienced HR professionals and those new to the management sphere, this course dives deep into the crucial process of performance management, helping managers not only to evaluate but also to elevate their team members’ capabilities. **Course Structure and Content:** *Managing Employee Performance* is thoughtfully structured across four key modules, each building on the previous one to provide a comprehensive learning experience. 1. **Getting Started - Developing Performance Management Systems:** The course kicks off by establishing the fundamental concepts of performance management. Learners explore the difference between performance appraisals and the broader framework of performance management, understanding how impactful these processes can be on organizational success. This module sets the stage for a strategic approach to enhancing performance management practices. 2. **Implementing Performance Management Systems:** In this second module, the course takes a more tactical turn. It delves into differentiating between results and behaviors, critical for articulating clear performance objectives. You'll learn how to pinpoint the skills your employees possess and how to leverage these insights to set effective performance standards. Additionally, the course introduces three methods for measuring outcomes and behaviors, weighing their benefits and limitations — a critical component of achieving fair and objective assessments. 3. **Tools for Effective Performance Management:** This module is dedicated to the nuts and bolts of conducting performance reviews. It provides invaluable guidance on timing, frequency, and structuring individual development plans. The emphasis on effective feedback is particularly noteworthy, as the course navigates the challenges of multirater feedback while helping you to mitigate rater bias. By mastering these concepts, participants can significantly enhance the performance review experience for both managers and employees. 4. **Creating a Positive Performance Culture:** The concluding module synthesizes the learned principles into fostering a thriving organizational culture. This section emphasizes the importance of civility and positive norms in the workplace, equipping you with strategies to address and rectify incivility. Aspects such as building a culture centered on values and strengths are explored, reinforcing the idea that a supportive environment directly contributes to improved performance outcomes. **Recommendation:** *Managing Employee Performance* is not merely an academic exercise; it is a practical guide essential for anyone looking to refine their management skills and drive organizational success. The course stands out due to its well-rounded approach that combines theoretical insights with actionable strategies. Whether you're aiming to enhance your current performance management systems or entirely overhaul your organization's approach, this course will provide a solid foundation and valuable techniques for immediate application. Enrolling in this course will not only benefit you professionally but will also have a positive ripple effect on your team and organization as a whole. It is an investment in your managerial acumen that will ultimately lead to a more engaged, motivated, and high-performing workforce. If you aim to elevate your employee management skills in a structured and effective manner, look no further than Coursera's *Managing Employee Performance*.

Syllabus

GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS

In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.

In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.

In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.

You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.