Emotional Intelligence

Arizona State University via Coursera

Go to Course: https://www.coursera.org/learn/emotional-intelligence-for-everyone

Syllabus

Start Here

Perceiving emotions

Reasoning with emotions

Understanding emotions

Managing emotions

Overview

Whether you are an aspiring or established leader, emotional intelligence is critical in the workplace. In this course, you'll learn about the core human emotions, how to effectively read and respond to emotional situations, and applying emotional reasoning in professional settings. Complete with interactive exercise, job aids, and other resources, this course will prepare you to navigate challenging emotional situations with confidence.

Skills

Reviews

I think that the course provides a good working knowledge of Emotional intelligence.

I was able to learn about emotions and how to manage my reactions and anticipate other people's reactions. This is a great course for managers and leaders in the workforce.

This course will help in my professional development. Please feel free to sign up. You won’t regret it.