Emotional Intelligence: Cultivating Immensely Human Interactions

University of Michigan via Coursera

Go to Course: https://www.coursera.org/learn/emotional-intelligence-cultivating-immensely-human-interactions

Introduction

**Course Review: Emotional Intelligence: Cultivating Immensely Human Interactions** In an age where effective communication and leadership skills are paramount, the Coursera course "Emotional Intelligence: Cultivating Immensely Human Interactions" emerges as a beacon for professionals seeking to enhance their interpersonal competencies. Developed by esteemed professors Sanchez-Burks and Alexander, this course provides a multi-media exploration of the crucial intra- and interpersonal skills required for emotional intelligence (EI). ### Course Overview The course is built upon the premise that “soft skills," often undervalued, are indeed the foundation of effective leadership and collaborative success within teams. With a blend of theory, assessments, animated vignettes, and videos, the curriculum unfolds over four meticulously crafted weeks, each focusing on crucial aspects of emotional intelligence. ### Course Syllabus Breakdown 1. **Self-Awareness (Week 1)** The journey begins with self-awareness, where participants learn to navigate their emotions while maintaining professionalism in various workplace scenarios. This week tackles profound questions such as: Do emotions have a place at work? And, how can knowing ourselves better fortify our connections with others? Engaging with these questions helps participants develop a deeper understanding of their emotional landscapes and how they influence interactions in the workplace. 2. **Self-Management (Week 2)** Building on the foundation of self-awareness, Week 2 emphasizes self-management. Participants will explore the art of harnessing emotions to enhance decision-making and forecasting. The essential question addressed here is: How can emotions lead us to wisdom? Moreover, learners will gain insights into projecting an authentic version of themselves in various social contexts, cultivating resilience through emotional regulation. 3. **Social Awareness (Week 3)** As the course progresses, participants delve into social awareness, which encompasses empathy and perspective-taking. The lessons navigate the complexities of reading emotional cues and understanding collective sentiments. With questions like: What is lost when you rely solely on spoken words? and What happens when you can recognize individual emotions but miss the collective dynamics? — this week challenges learners to refine their empathic skills, essential for team dynamics and leadership. 4. **Social Acceleration (Week 4)** The final week transitions into social acceleration, focusing on teamwork and leadership effectiveness. Here, participants examine the transition from focusing on individuals to understanding group dynamics—essentially learning to see the forest rather than the trees. The week concludes with insights on the impact of transformational mentors and the importance of legacy building, addressing the question: What do transformative mentors and lasting legacies have in common? ### Review and Recommendation This course not only equips participants with theoretical knowledge but also imparts practical skills that can be directly applied to enhance workplace interactions. The blend of multimedia content keeps the course engaging, while the structured syllabus ensures that learners build upon each week's lessons effectively. The assessments and animated vignettes provide an interactive element that reinforces the course material, allowing participants to digest complex concepts in an enjoyable manner. Additionally, the focus on both self and social awareness encourages deep personal reflection, making the learning process not just professional, but profoundly personal. For anyone looking to elevate their leadership potential and strengthen their team dynamics, "Emotional Intelligence: Cultivating Immensely Human Interactions" comes highly recommended. It's ideal for professionals at any career stage—from emerging leaders to seasoned executives—who understand that the key to success lies not just in technical proficiency, but in the ability to navigate human emotions adeptly. Enroll in this course to transform how you interact with others and to foster a workplace culture grounded in empathy, insight, and connection.

Syllabus

Self-Awareness

Welcome to Week 1: “Self-Awareness”. In the first lesson, you will explore the possibility of being simultaneously more emotionally attuned and professional at work, regardless of what stage of career you’re in. You will address the essential question: Do emotions have a place at work? In the second lesson, you will focus on the self, answering the essential question: How can knowing more about ourselves help us and help our connections with others?

Self-Management

Welcome to Week 2: “Self-Management”. In the third lesson, you will learn how to harness your emotions instead of suppressing them in order to make more accurate forecasts and better decisions. You will explore the essential question: How can emotions help us become wise? In the fourth lesson, you will begin to self-manage yourself to be able to project the 'you' you want to project to the other, whether that’s a group, a team, or another person. You will address the essential question: How can we manage social-emotions to increase resiliency?

Social Awareness

Welcome to Week 3: “Social-Awareness”. In lessons five and six, you will focus on how to make sense of others. You will not only learn why it is very difficult to be empathetic and take others’ perspectives, but also understand how to overcome these challenges. The essential questions you will explore are: What is lost when you rely on the spoken word? What is lost when you can read the emotions of a person but not the collective?

Social Acceleration

Welcome to Week 4: “Social Acceleration”. In the seventh lesson, you will explore what it takes to work in a team or be a leader, answering the essential question: As with seeing a forest versus a tree, what is gained when you shift your focus from a person to people? In the eighth lesson, you will learn what can be gained from transformational mentors and coaches, as well as how having a big impact on others can lead you to build your own legacy. You will address the essential question: What do transformative mentors and lasting legacies have in common?

Overview

This course is a multi-media exploration into important intra- and interpersonal skills required for Emotional Intelligence. Professors Sanchez-Burks and Alexander teach a model that brings together all of the areas that are necessary to improve and take skills in the interpersonal space to the next level. People call these ‘soft skills’ when in fact they are the hardest part of great leadership and the biggest contributor to team success. Through theory, assessments, animated vignettes, and vid

Skills

Soft skills Leadership Emotional Intelligence Social Skills Intrapersonal skills

Reviews

The Journey is Eloquent and emerge leader that can explore self management as a tool to create solution in hopeless situation.

I learnt a lot from recognising and managing my own emotions to recognising and managing the emotions of others…

This course help me understand more about Emotional Intelligence, especially how to aknowledge my own feelings and how to deal with it so they don't make any negative effect to my relationships.

A good course for any human to take, it would help you understand human relations better, and help you manage your emotions better.

A course which helps to know more about ourselves and others emotion and to know how to show empathy on others more than that. Very good course