Business English: Planning & Negotiating

Go to Course: https://www.coursera.org/learn/business-english-negotiating

Introduction

**Course Review: Business English: Planning & Negotiating on Coursera** In the dynamic world of business, effective communication and negotiation skills are essential for success. The "Business English: Planning & Negotiating" course on Coursera offers a structured approach to mastering these skills, specifically in the context of event planning and venue selection. This course is designed to equip learners not only with essential language skills but also with strategic negotiation techniques that can be applied in a variety of professional settings. ### Course Overview At the heart of this course lies the practical scenario of hosting an event and selecting an appropriate venue. The curriculum is centered around enhancing your English communication skills while navigating the complex terrain of negotiations. This course is ideal for professionals, students, and anyone keen on honing their English skills for business purposes, particularly those focusing on planning and negotiation. ### Learning Objectives Participants can expect to achieve several key objectives by the end of the course: - **Strategic Negotiation**: Gain the ability to negotiate effectively in both formal and informal contexts, mastering the art of persuasion. - **Customer Issue Resolution**: Develop skills to identify and resolve customer issues after a negotiation has taken place, ensuring satisfaction and maintaining relationships. - **Venue Evaluation**: Learn how to evaluate and compare two different venues in terms of services and features, preparing you to make informed decisions. - **Event Planning**: Acquire the necessary skills to plan business events through negotiation tactics, planning, and organization. - **Announcing Events**: Craft professional written announcements for events, ensuring clarity and engagement for your target audience. ### Course Structure The course is structured into four comprehensive weekly modules: **Week 1: Exchanging Information** This introductory week emphasizes the importance of communication in negotiations. You will learn effective strategies for requesting and sharing information, as well as making comparisons that are crucial for decision-making. **Week 2: Negotiating** In this module, learners will dive deep into the fundamentals of negotiation. You will create proposals and understand the nuances of making concessions, which are critical for achieving mutually beneficial outcomes. **Week 3: Handling Problems** Every event planner knows that the path to success is often riddled with potential obstacles. This week provides valuable techniques for managing and resolving problems that may arise during negotiations, teaching you to remain calm and proactive under pressure. **Week 4: Planning and Announcing Events** The final week focuses on the culmination of your skills, where you will learn to plan and announce a business event effectively. This module brings together all the knowledge gained from the previous weeks, enhancing your organizational capabilities. ### Recommendation I highly recommend the "Business English: Planning & Negotiating" course to anyone seeking to improve their business communication abilities and negotiation skills. The practical focus on real-world applications, coupled with structured modules, allows learners to build confidence and competence. Not only is this course suitable for professionals seeking to refine their negotiation techniques, but it also benefits students and individuals preparing for managerial roles or event planning. The actionable insights and strategies provided will serve you well in various business contexts, making it a worthwhile investment in your professional development. ### Conclusion With engaging content, a well-outlined syllabus, and practical applications, the "Business English: Planning & Negotiating" course on Coursera stands out as a valuable learning opportunity for anyone looking to enhance their business communication skills. Whether you are negotiating contracts, planning corporate events, or simply looking to improve your English proficiency in business settings, this course is tailored to meet your needs and foster your growth in a competitive business environment.

Syllabus

Week 1: Exchanging Information

Exchanging information is the first step in negotiating. In this module, we’re going to look at ways to request and give information. We’ll also look at how to make comparisons before making a final decision.

In this week, you will receive an overview of negotiations, learn to make a proposal, and also be able to make a concession during negotiations.

When plans are in place, there is always a chance of things going wrong. In this module, you will learn about the techniques to handle problems as they arise.

Planning events can be a lot of work, but has a huge pay off. You will learn about organizing and announcing events before implementing your plans.