Accountability y gestión del desempeño

Go to Course: https://www.coursera.org/learn/accountability

Introduction

### Course Review: Accountability y gestión del desempeño In today’s fast-paced and ever-evolving work environment, effective leadership and team management have become crucial to achieving success. The Coursera course titled **"Accountability y gestión del desempeño"** offers a comprehensive exploration of accountability and performance management, equipping leaders with essential tools and soft skills that drive both personal and organizational growth. Here’s an in-depth review of the course and why it deserves your attention. #### Course Overview The course is structured as a transformative experience, aimed at leaders who aspire to harmonize their feelings and thoughts with their goals. Through a series of thoughtfully designed modules, participants will learn to manage their teams effectively while fostering a healthy workplace climate. The focus is squarely on developing accountability—not just as a concept, but as a practical skill set applicable in both personal and professional contexts. #### Syllabus Breakdown 1. **Accountability for Personal Development** - This module emphasizes the essence of accountability as a life experience. You’ll explore how to align your aspirations with your actions and goals, initiating a vital shift in your mindset. 2. **Skills for Accountability** - Here, the course delves into the philosophy behind accountability, guiding you through its cycle and enabling you to apply it effectively in your roles. This is where you start to build the foundation for success in various activities. 3. **Accountability for Teams** - Recognizing that not all managerial personnel are equipped to handle accountability issues, this section emphasizes the importance of soft skills. You’ll learn how to steer your team towards achievement while nurturing a positive team environment. 4. **Why Manage Performance?** - Effective teamwork is rooted in ongoing communication and mutual respect. This module discusses how clear instructions and supportive feedback create a conducive setting for learning and productivity. 5. **How to Manage Performance Effectively** - Performance management is introduced as a continuous process that begins with planning and thrives on daily feedback from leaders. You’ll uncover effective structures for measuring and evaluating team performance. 6. **Tools for Performance Management** - In this final module, the course presents two invaluable tools: one for providing effective feedback and the STAR model for assessing employee competencies. These tools are versatile and relevant regardless of your position within the organization. #### Why You Should Enroll - **Practical Application**: The course is not just theoretical; it emphasizes real-life application of learned skills. The frameworks and tools provided are designed to yield immediate benefits in your daily professional interactions. - **Soft Skills Emphasis**: The focus on soft skills, such as emotional intelligence and effective communication, is critical. Leaders equipped with these skills are better able to inspire their teams and manage challenges adeptly. - **Healthy Work Environment**: By fostering a culture of accountability, leaders can create a supportive and collaborative atmosphere that promotes employee satisfaction and retention. - **Structured Learning Path**: Each module builds upon the last, ensuring a coherent learning experience that gradually enhances your competencies and confidence as a leader. #### Conclusion and Recommendation In conclusion, **"Accountability y gestión del desempeño"** is an exceptional course that promises to enrich your leadership style and team dynamics. The focus on accountability, performance management, and soft skills equips you with the necessary tools to achieve higher levels of coherence and success. Whether you’re a seasoned leader or an aspiring one, this course is a worthwhile investment in your professional journey. I highly recommend enrolling in this course on Coursera if you are keen on enhancing your leadership abilities, improving team performance, and fostering a culture of accountability in your organization. The insights gained will undoubtedly contribute to personal growth and effective team management, leveling up your capabilities in today’s competitive workplace.

Syllabus

Accountability para el desarrollo personal

Accountability es una experiencia de vida. Sin ella, las personas no lograrán ser coherentes entre lo que quieren, las acciones que realizan y las metas que esperan alcanzar, por lo tanto, entender el concepto, apropiarlo y ponerlo en práctica requiere de un cambio de pensamiento y una nueva estructura de actuación del individuo.

A partir de este Bit, entenderás y podrás aplicar la filosofía de accountability en tu ámbito profesional y personal, a través de la comprensión de su ciclo y el uso de sus herramientas, para que tengas éxito en cada una de las actividades que desarrolles.

Las compañías cuentan con personal gerencial que no siempre está bien preparado para enfrentar acciones de responsabilidad y cumplimiento. Por esta razón, es fundamental desarrollar en los directivos destrezas ejecutivas (soft-skills) para el desarrollo de sus tareas, como lo es guiar al equipo hacia el logro de resultados, entre lo cual se incluye el fomento de un buen clima laboral y mantener viva la llama de accountability.

El trabajo en equipo se nutre de la comunicación permanente y el buen trato, que bien puede resumirse en estímulos y un clima favorable para el aprendizaje. Cuanto más claras sean tus instrucciones y cuanto más sencillos sean tus mensajes, mayor comprensión sobre los objetivos habrá. En este Bit aprenderás los tipos de estímulos que existen y la necesidad que tienen las personas de recibirlos. Observarás, así mismo, el rol que tienen los líderes de las áreas en la gestión del desempeño de los colaboradores.

La gestión del desempeño es un proceso que inicia con la planeación y que se nutre diariamente con la retroalimentación efectuada por los líderes. En este Bit comprenderás cuál es el mejor modelo de estructura periódica para medir y evaluar el desempeño de tus colaboradores.

Gestionar el desempeño de tu equipo de trabajo debe convertirse en tu objetivo principal como líder. En este Bit estudiarás dos herramientas: la primera te ayudará a dar una retroalimentación efectiva, y la segunda (el modelo STAR) te mostrará cómo evaluar las competencias de los colaboradores en una empresa. Ambas herramientas son de gran utilidad, independientemente de tu rol en la empresa o del número de colaboradores que lideres.